Ford of Columbia - Service Center

Very knowledgeable and nice. Helpful and kept Me updated . Technician recommended needed service and facility was nice and comfortable Helpful and kept Me updated . Technician recommended needed service and facility was nice and comfortable More

Initial service visit after purchase. Scheduling the oil and tire rotation was simple with plenty of availability. Total time was 1 hour for the service. Waiting area was clean and comfor Scheduling the oil and tire rotation was simple with plenty of availability. Total time was 1 hour for the service. Waiting area was clean and comfortable. More

I had an outstanding customer experience from ease of making appointment, to greeting when I arrived, to efficient servicing of my car. Very professional, pleasant staff! making appointment, to greeting when I arrived, to efficient servicing of my car. Very professional, pleasant staff! More

Great experience on towed in Ford Flex. They made the time and effort to keep me informed of their progress in troubleshooting the vehicle problem. They made the time and effort to keep me informed of their progress in troubleshooting the vehicle problem. More

Service department is super. Everyone very helpful. I also dealt with the Parts Department and received excellent service there as well. Everyone very helpful. I also dealt with the Parts Department and received excellent service there as well. More

Had a vehicle recall. The service team was excellent. Great Customer Service. Friendly and Knowledgeable staff. The service team was excellent. Great Customer Service. Friendly and Knowledgeable staff. More

Service is top quality as well as professional. Timely and detailed to my needs. I recommend them. Timely and detailed to my needs. I recommend them. More

After 2 attempts and a $600 charge I was told my navigation was two old to work properly. navigation was two old to work properly. More

Had appointment. Service started promptly and finished in good time. Staff was very friendly and courteous. Service started promptly and finished in good time. Staff was very friendly and courteous. More

The only reason I gave 2 stars is because the staff was nice enough. They refused to do the job I requested after sending me an invoice for almost $2,000. And most of the work the tech said was critical tu nice enough. They refused to do the job I requested after sending me an invoice for almost $2,000. And most of the work the tech said was critical turned out to be unnecessary. More