Ford of Columbia - Service Center

I had an appointment and 10A. M and my vehicle did not enter the shop til 4P.M. So what was the point of making an appointment if they could not get me in on time they told me to c M and my vehicle did not enter the shop til 4P.M. So what was the point of making an appointment if they could not get me in on time they told me to come in. Now I have to pick my car up another day because of this More

Will did a great job and was very customer friendly. In today's world it is nice to feel appreciated as a customer. will made us feel this way. Great job!!! In today's world it is nice to feel appreciated as a customer. will made us feel this way. Great job!!! More

Everyone friendly and efficient from when I pulled in. Will was very friendly and made me feel welcome. Will was very friendly and made me feel welcome. More

The people I dealt with were very nice and helpful in every way. The waiting area was very comfortable. every way. The waiting area was very comfortable. More

My customer care person Will did an exceptional job! !!! He made sure that I new what was happening with my car at all times. !!! He made sure that I new what was happening with my car at all times. More

My customer care person Austyn did a great job. He keep me in loop of what was going with my car He keep me in loop of what was going with my car More

I was impressed with how they text you about your vehicle health inspection and how far along the work is being done. health inspection and how far along the work is being done. More

They were on time and took care of all requests. Also followed up on recall issues. Also followed up on recall issues. More

They answered all the questions I had about my truck and service in a friendly manner. service in a friendly manner. More

Great experience with Ford of Columbia Our service advisor William did a great job getting our vehicle in and taking care of very quickly advisor William did a great job getting our vehicle in and taking care of very quickly More