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Ford of Columbia - Service Center

Columbia, TN

4.6
291 Reviews

291 Reviews of Ford of Columbia - Service Center

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September 08, 2023

We always have a great experience with Ford of Columbia. We will continue to have our F150 serviced here More

by CHARLESWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
September 08, 2023

Timely, cordial and respectful. Great communication. Reasonable, good readout of service. Friendly, punctual, polite, ad thorough More

by KARENBARBER31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
September 08, 2023

Took me in on short notice and fixed problem whit I was traveling out of state. Explained the issue thoroughly and made the repair in a very timely fashion. Great service experience! Jonathan Fankhauser More

by DOUG.MCKENNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Fankhauser
September 07, 2023

Great service department and very informative employees. Our car broke down 3 hours from home and they were able to get on it quick and complete repairs in a timely manner. More

by RRUST21T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Farrar , Colin Mitchell
September 07, 2023

As promised . Very professional! Highly recommend as the best Ford dealer around. Excellent care of our 2018 Expedition. More

by PHILBE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
September 06, 2023

I was very surprised that I was recommended $1600 worth of repairs to my mint condition 2017 Ford Edge. More

by WBECKMA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 31, 2023

Left the dealership from having a recall to the issue not being fixed. Mechanic extremely unprofessional and dropped the F bomb in front of me. Bougie mechanic who didn’t fix the issue. Never buying a Ford a More

by retests_08_solaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
August 30, 2023

Very pleased with overall experience with service department. Ford of Columbia is now my go to. More

by DBFILMTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Sure
August 30, 2023

always professional and courteous, kept me informed all the way through. will bring my car back. More

by WMCHRISTENBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
August 29, 2023

They did a good job repairing my Explorer and the time to complete was very reasonable More

by Ron C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
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