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Ford of Columbia - Service Center

Columbia, TN

4.6
292 Reviews

292 Reviews of Ford of Columbia - Service Center

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October 18, 2023

Very friendly. Treated with respect. Tom does a great job with the fleet service ! Will be back More

by CHARRIS29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 18, 2023

Clean and austyn was very polite and kept up to date on what was happening More

by SAALILME16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austyn
October 18, 2023

i had service done here before it was done in a very timely manner i would refer dealership to others More

by BURNS3E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2023

They got me in early and finished the job as they said so as of now no problems More

by LENMAN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with colin
October 17, 2023

Really good experience and took care of what i told them to. So happy thnx. More

by UTKFAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 16, 2023

Great customer service & concern about current problem or repairs required Almost like it was their repairs More

by NEWTONDUNCAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 16, 2023

Will, the service guy who waited on me, was phenomenal. This is the second time I’ve been to your service department. Will has helped me both times. More

by BBGARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
October 15, 2023

Will was amazing! He explained everything very well. Didn't take to long either so thats a plus. More

by LISAREID11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
October 14, 2023

Very helpful staff and efficient process. They had my car ready quickly. Thank you very much! More

by Jamie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austyn (Service Center)
October 13, 2023

The service department explained what the diagnosis revealed and outlined the steps necessary to fix the issues and, where appropriate, explained options. It became more of a project than expected. More

by OKEES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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