Ford of Columbia
Columbia, TN
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 446 reviews
The service department was very friendly and completed the recall work in an expeditious manner. I have had wonderful service there with both of my F-150 trucks. Highly recommended! the recall work in an expeditious manner. I have had wonderful service there with both of my F-150 trucks. Highly recommended! More
Ford of Columbia goes above and beyond in customer service. I have purchased vehicle, taken my car for service, and even body shop to repair damage. Everyone is fantastic! I highly recommend service. I have purchased vehicle, taken my car for service, and even body shop to repair damage. Everyone is fantastic! I highly recommend More
Wonderful experience in purchasing my 2019 Ford F-150 King Ranch. Michael Baker was excellent and really took a lot of time with me to learn my new truck! Thank you so much for this amazing truck that I King Ranch. Michael Baker was excellent and really took a lot of time with me to learn my new truck! Thank you so much for this amazing truck that I just love!! More
Easiest buying experence we've ever had Shortly after Christmas 2019 I unexpectedly found myself in the market for a vehicle after a deer totaled my Pathfinder. After looking at several u Shortly after Christmas 2019 I unexpectedly found myself in the market for a vehicle after a deer totaled my Pathfinder. After looking at several used trucks at several different dealerships, I found online what looked to be my perfect F150 at Ford of Columbia. I inquired about it on their website, and shortly thereafter, Michael Baker reached out to me. That evening, I met Michael at the dealership, drove the truck and knew that I had found the one. Getting the deal done was easy, and there was no unnecessary back and forth. Michael was very upfront about the best price they could do on the truck, and since it was the truck I wanted and a price that we could do, we started the paperwork while we waited for my wife to get there. Once the deal was finalized my wife and I sat down with Steve Dohoney to sign all of the paperwork and make it official. As we went through everything, Steve mentioned an extended warranty. But there was absolutely no pressure to get it, just laid the facts out there. We have never purchased an extended warranty on any previous vehicles, but this one has so many more bells and whistles, and therefore electronics and computers, that we decided to buy it. Once everything was signed, they handed us the keys and out the door we went. No stress, no fuss, and only a couple of hours. So overall an excellent experience, and we would not hesitate to buy there again. More
The best buying experience I have had. No hassle, no run around, and very professional. Heads above any dealer I have previously dealt with period! around, and very professional. Heads above any dealer I have previously dealt with period! More
Purchasing a new vehicle Easy place to do business with. No high pressure sales. Willing to find the vehicle I wanted even if it wasn't on there lot. Completing the deal was Easy place to do business with. No high pressure sales. Willing to find the vehicle I wanted even if it wasn't on there lot. Completing the deal was friendly and painless. They offered awesome financing, including no interest loans. More
Very hard-working staff they really try their best and make it their promise to get you in to the vehicle that you really want and take care of all your needs and wants make it their promise to get you in to the vehicle that you really want and take care of all your needs and wants More
Excellent service. The team was very efficient and took the time to explain what they did. Everyone makes you feel good that they are taking care of you and your safety. the time to explain what they did. Everyone makes you feel good that they are taking care of you and your safety. More
When we pulled up we were immediately greeted by Rick. My husband and Rick test drove a ford ranger. Needless to say we left with it. The staff were professional and very helpful. The car buying did not take husband and Rick test drove a ford ranger. Needless to say we left with it. The staff were professional and very helpful. The car buying did not take more than three hours which I thought was fabulous. More
Service as exceptional luxury slow and service writer Service was exceptionally slow and service writer unable or unwilling to understand my service issue, beyond the tire rotation I originally brought th Service was exceptionally slow and service writer unable or unwilling to understand my service issue, beyond the tire rotation I originally brought the vehicle into the dealer. Total time taken for the single work was 3 hours and 45 minutes, and that was with a prior appointment of 9 AM! More