Ford of Columbia
Columbia, TN
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 446 reviews
Great service department. We're new to the area. I'm happy we found them. Nick made my wife feel comfortable and explained the recommendations for the service. Nice dealership. happy we found them. Nick made my wife feel comfortable and explained the recommendations for the service. Nice dealership. More
No haggling, honest, and a friendly family atmosphere. We drove almost 90 miles to purchase from this dealership when 3 or 4 Ford dealerships were closer to us in miles. We drove almost 90 miles to purchase from this dealership when 3 or 4 Ford dealerships were closer to us in miles. More
Sales was very helpful and never felt pressured to buy anything. I would recommend Ford of Columbia to anyone. Great selection of used vehicles to choose from. anything. I would recommend Ford of Columbia to anyone. Great selection of used vehicles to choose from. More
I had a new set of tires installed while I waited. The time required was very close to what the Service Rep told me to expect. I like their use of text messaging to confirm and then remind me of my appoin time required was very close to what the Service Rep told me to expect. I like their use of text messaging to confirm and then remind me of my appointment. More
Made it Right! I bought a 2018 Mustang without driving it on the Interstate because the Interstate is 10 miles from the dealership. When I drove it home on the Inte I bought a 2018 Mustang without driving it on the Interstate because the Interstate is 10 miles from the dealership. When I drove it home on the Interstate I noticed it had a bad vibration over 70 mph. They had put new tires on it and thought maybe they were out of balance. Took it back 2 times and they were unable to fix it. I told Doug, the manager, I did not want the car if they could not fix it. He asked me to leave it so that the mechanics could spend some time looking for the problem. The problem was it had a bad transmission. At that point I told him I did not want the car and he needed to trade me out. Fortunately they had a 2019 Mustang and agreed to trade it out. It cost me more money, but I love the new car. I don't know how many dealerships would have done that since the 2018 was an As Is sale and they may have been able to fix it. Doug was very professional and worked with me and made it right. I think that says a lot for his integrity and the dealership. Rick, my sales rep, Devin the Service Manager and Doug are all great and I would recommend them to anyone that wanted to buy a Ford! More
Great service, unmatched hospitality, on time service with employees are knowledgeable and courteous. Great experience and the show room was very clean and free coffee!!! with employees are knowledgeable and courteous. Great experience and the show room was very clean and free coffee!!! More