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Ford of Columbia

Columbia, TN

4.5
446 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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1350 Nashville Hwy

Columbia, TN

38401

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Showing 446 reviews

August 23, 2021

Very professional without being stiff very nice listens to what you have to say. Work very hard to make sure you get what you want. More

by SB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay/JE
August 18, 2021

Our sales rep Tim was knowledgeable, friendly, and thorough. He made the buying process easy and fun. My 19 year old son went out to Columbia by himself first and Tim went above and beyond to help hi More

by Dave W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 18, 2021 -

Ford of Columbia responded

Hi Dave, thanks for the great star-rating! We appreciate you taking the time to leave us a review of your experience here and we will be sure to pass along your comments to Tim. We hope to be of service to you again in the future. Take care, Ford of Columbia

July 26, 2021

Super service from ordering to deliver of my vehicle. The service department is outstanding. Michael, Debbie, Joe, Doug, (in sales) and David (in service) all helped so much. More

by montee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Debbie, Joe, David, Doug
Aug 18, 2021 -

Ford of Columbia responded

Hi Montee, thanks for the great star-rating! We appreciate you taking the time to leave us a review of your experience here. We hope to be of service to you again in the future. Take care, Ford of Columbia

July 24, 2021

This dealer is unethical! Stay away! After my mother committed to purchase a car, they sold the same vehicle out from under her. They lied to her to get mire money. I will never recommend this dealer o More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Smith
June 07, 2021

I've scheduled twice to get a warranty item repaired (part in stock) but the tech is always behind, even after leaving it for several days. Whats the point of scheduling it weeks out, leaving it for day More

by Sonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
June 04, 2021

Appointment given just like I needed it and the service was done before noon as I requested when I came in (9:30). Thorough and punctual...really appreciated. More

by Bob (or Robert)
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis (wrote up the order and followed up on it.)
April 20, 2021

I had talked to Tim and Doug for about a week in regards to one of their 2019 trucks with low milage. After getting a video of the truck I decided to drive 5 hrs one way to pick it up. When I arrived I noti More

by DONT BUY FROM THEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim/Doug
April 01, 2021

I purchased a 2021 Ford Bronco Sport from Orrin there at the office, he is great! Michael, Joe, Steve, and Doug also helped make the buying process easy and painless. The sales, parts, and service departmen More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orrin Bly, Michael Baker, Joe Mobley, Steve Dohoney, Doug Smith
March 22, 2021

Stay away from this dealership ! They are sending out flyers saying you win 25,000$ and it’s actually just to get you in the door for some EarPods and hope you’ll buy a vehicle! Why would I buy from a de More

by mawhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Little was name used for our fake winning ticket
February 13, 2021

My service writers name was Devin Brock and he is such an awesome service writer, he answered all of my questions that i had and is so polite ! i highly recommend him! More

by 12thebigtwelve@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
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