Ford of Columbia

Was very pleased with the work that was performed on my F150 thank you Flo F150 thank you Flo More

They are quick and on the ball regarding selling a vehicle however when it comes to service after the purchase, they need to up their game and be proactive in how to make things happen instead of all vehicle however when it comes to service after the purchase, they need to up their game and be proactive in how to make things happen instead of all the excuses. It’s easy to come up with reasons why you can’t do something but much more customer supportive when you can find solutions. Very disappointed in the maintenance service I have received thus far. First time owning a Ford, probably the last. More

AJ was a fantastic salesman. Very personable and easy to talk to. Very straightforward and honest. He stayed in contact with us regarding the truck because we were driving from 3 Very personable and easy to talk to. Very straightforward and honest. He stayed in contact with us regarding the truck because we were driving from 3.5 hours away. On the other hand, we were misled about the price of the vehicle we purchased. At first we were told it was on sale but weren’t told the sale price. We made sure to make the trip but once we got there the sales manager informed us that it was not on sale and to honor the original price. The finance department did get us the payment and a fantastic interest rate, but forgot to add the sales tax which made our payment more than we originally signed for. All in all a decent experience but we were a little disappointed on being misled twice after driving from 3+ hours away. Again, AJ was wonderful. Absolutely no complaints on his part More

I feel it took too much time to purchase the vehicle. In my previous experiences I was only in the dealership for two hours. I asked the salesman to re-set the numbers on the door entry for me and he ne In my previous experiences I was only in the dealership for two hours. I asked the salesman to re-set the numbers on the door entry for me and he never did. I never did get an answer to having my new tires changed off my old truck. No one seemed to know anything about the 2500 discount I received from the factory. The place was a mess, looked like they were getting ready to move. I have been buying Ford trucks for over 50 years and hope this one will be as dependable as all the others I have bought. More

Staff member are like having and extended Family. They know who you are when you walk in the door and great you by name. They know who you are when you walk in the door and great you by name. More

The dealership had a very comfortable environment. Very nice employees. I was very pleased as well as my husband. Very nice employees. I was very pleased as well as my husband. More

Sales persons were friendly and knowledgeable. Overall experience was easy. I appreciate there was no haggling. Overall experience was easy. I appreciate there was no haggling. More

We are so pleased with our new (to us) Explorer and the help from AJ. He was wonderful to work with - honest, patient, to the point and made the process smooth and easy. help from AJ. He was wonderful to work with - honest, patient, to the point and made the process smooth and easy. More

Honest, polite, and to the point. Very pressing and reasonable. A smooth and quick transaction. Thank you. reasonable. A smooth and quick transaction. Thank you. More

The service department has really gone done in the last few years. Even now when get ready for service you have to wait two weeks to get oil changed and there’s no reminder sticker to tell you when next se few years. Even now when get ready for service you have to wait two weeks to get oil changed and there’s no reminder sticker to tell you when next service is due. Makes you wonder if service reall happens. More