Ford of Clermont - Service Center

Professional and efficient keep p the good work. I was greeted with with a lot of kindness (rare in business environment) and treated with professional knowledge. keep up the go keep p the good work. I was greeted with with a lot of kindness (rare in business environment) and treated with professional knowledge. keep up the good work More

Transmission is erratic at low speeds (below 30 mph) I have a new 2019 Ford Edge (only 7,000 miles on it) and have been experiencing erratic transmission operation at slow speeds (25mph) and very slow ac I have a new 2019 Ford Edge (only 7,000 miles on it) and have been experiencing erratic transmission operation at slow speeds (25mph) and very slow acceleration. Everyday when I leave our subdivision, I have to drive 25 mph and less for about 0.5 miles. The car surges at constant speed and lags when gas is applied slightly to very slowly accelerate from slower speeds. Acts like the transmission is hunting for the right gear. Seems to be less of a problem under normal acceleration. More pronounced in the mornings. When I left the car with Ford of Clermont, the technician said he could not duplicate the problem and the computers he used indicated that all shifting was normal. How can he duplicate the driving conditions of slow constant speed (25mph) and very slow acceleration from slower speeds when the dealer property is on SR-50 where the speed limit is 45 mph? If I were going to test the vehicle to duplicate the driving conditions, I would take it to a large housing development and drive a little while at the above speeds. Maybe he did that, but I would not know because I couldn't talk to him. My son borrowed the car one morning and commented on the same problem. Said he never drove a car acting that way. I have been driving for over 50 years and never had a car act this way. Disappointed right now with the car because of this problem. Consumer reports even identified the issue of erratic operation at slow speeds in their test drives and called the new transmission "clunky." Love the car otherwise. Please fix this problem. Thanks, Dave More

oil change and auto stop not working received oil change and auto stop repaired service reps were knowledgeable,courteous well satisfied with repairs and service,time required was satisf received oil change and auto stop repaired service reps were knowledgeable,courteous well satisfied with repairs and service,time required was satisfactory will definitely return. More

The works oil change As always, I take all my vehicles to Ford of Clermont. I dropped my car off mid-morning and they returned it to me within an hour. I appreciate the As always, I take all my vehicles to Ford of Clermont. I dropped my car off mid-morning and they returned it to me within an hour. I appreciate the quick turnaround. More

Every time i go to this dealership I receive great and fast service. They are always friendly and professional. It does not matter who I see as my service advisor it is always a great experience. fast service. They are always friendly and professional. It does not matter who I see as my service advisor it is always a great experience. More

Service Ford of Clermont has always lived up to our expectations from the purchase of our vehicles to the service of same. Customer focused and professional Ford of Clermont has always lived up to our expectations from the purchase of our vehicles to the service of same. Customer focused and professional courtesy prevails. More

Brought car in for 30000 mile service. Left car for service and returned later in the day after getting call that the service had been completed. All work was done. So far I am very happy with the ser service and returned later in the day after getting call that the service had been completed. All work was done. So far I am very happy with the service at this dealer. More

Service Great service. They did more than I expected and had my vehicle done quickly. Staff was friendly and helpful. I’ll return for service in the future. Great service. They did more than I expected and had my vehicle done quickly. Staff was friendly and helpful. I’ll return for service in the future. More

Excellent service, excellent customer communication Ford of Clermont has serviced my F-150 Raptor for five years, has replaced brakes, four-wheel drive actuator and solenoid, and provided minor cosmetic Ford of Clermont has serviced my F-150 Raptor for five years, has replaced brakes, four-wheel drive actuator and solenoid, and provided minor cosmetic repair. My supercharged, one-of-a-kind truck is my pride and joy .This dealership has respected my relationship as a repeat customer, and knowing my fondness for this toy have communicated very well through the repair and service process. Cameron Elliott is a most responsive and detail-oriented service manager who takes pride in the quality of service provided. More

GREAT STAY I had my oil changed and my brakes done. they know what they are doing and get the job done correctly. even if it is not done to your standards, the I had my oil changed and my brakes done. they know what they are doing and get the job done correctly. even if it is not done to your standards, they go out of their way to help you in any way they can. More