Ford of Clermont - Service Center
Clermont, FL
818 Reviews of Ford of Clermont - Service Center
Jose was amazing, great service, professional and very friendly. Thanks for an great experience. I will definitely be back. And, I will highly recommend you! friendly. Thanks for an great experience. I will definitely be back. And, I will highly recommend you! More
In and out quickly- courteous and helpful. All were following CDC Covid-19 precautions. Site was clean and service was great, Highly recommend without hesitation. following CDC Covid-19 precautions. Site was clean and service was great, Highly recommend without hesitation. More
I have bought several Fords from this dealer and will without a doubt return to purchase my next Ford. Service is great and detailing is terrific. without a doubt return to purchase my next Ford. Service is great and detailing is terrific. More
I had my truck there for repair. Had to take it back because the work was not done properly. I had to do without a truck for almost a week waiting for the work to be completed. How I have to take it bac because the work was not done properly. I had to do without a truck for almost a week waiting for the work to be completed. How I have to take it back again because they over sprayed primer. Between the doors and the truck bed. I think they should now supply me with a loaner car. I would just like to have the repairs done properly. More
I'm appalled about the customer service with Ford of Clermont and their manager Greg. I'm regretting my purchase and any dealings with them at all. I have wasted three trips to have items done on my c Clermont and their manager Greg. I'm regretting my purchase and any dealings with them at all. I have wasted three trips to have items done on my car. Still nothing. They wouldn't even provide the general managers name to me when asked. Must have many complaints, if you cant even provide your GM's name. I would prefer not to even give one star. I regret not staying with Mulliax Ford of Apopka. My next letter is to the BBB. Update, now I have Greg calling me to tell me what a great and nice guy he is...WOW. More
Professional and efficient keep p the good work. I was greeted with with a lot of kindness (rare in business environment) and treated with professional knowledge. keep up the go keep p the good work. I was greeted with with a lot of kindness (rare in business environment) and treated with professional knowledge. keep up the good work More
Transmission is erratic at low speeds (below 30 mph) I have a new 2019 Ford Edge (only 7,000 miles on it) and have been experiencing erratic transmission operation at slow speeds (25mph) and very slow ac I have a new 2019 Ford Edge (only 7,000 miles on it) and have been experiencing erratic transmission operation at slow speeds (25mph) and very slow acceleration. Everyday when I leave our subdivision, I have to drive 25 mph and less for about 0.5 miles. The car surges at constant speed and lags when gas is applied slightly to very slowly accelerate from slower speeds. Acts like the transmission is hunting for the right gear. Seems to be less of a problem under normal acceleration. More pronounced in the mornings. When I left the car with Ford of Clermont, the technician said he could not duplicate the problem and the computers he used indicated that all shifting was normal. How can he duplicate the driving conditions of slow constant speed (25mph) and very slow acceleration from slower speeds when the dealer property is on SR-50 where the speed limit is 45 mph? If I were going to test the vehicle to duplicate the driving conditions, I would take it to a large housing development and drive a little while at the above speeds. Maybe he did that, but I would not know because I couldn't talk to him. My son borrowed the car one morning and commented on the same problem. Said he never drove a car acting that way. I have been driving for over 50 years and never had a car act this way. Disappointed right now with the car because of this problem. Consumer reports even identified the issue of erratic operation at slow speeds in their test drives and called the new transmission "clunky." Love the car otherwise. Please fix this problem. Thanks, Dave More
oil change and auto stop not working received oil change and auto stop repaired service reps were knowledgeable,courteous well satisfied with repairs and service,time required was satisf received oil change and auto stop repaired service reps were knowledgeable,courteous well satisfied with repairs and service,time required was satisfactory will definitely return. More
The works oil change As always, I take all my vehicles to Ford of Clermont. I dropped my car off mid-morning and they returned it to me within an hour. I appreciate the As always, I take all my vehicles to Ford of Clermont. I dropped my car off mid-morning and they returned it to me within an hour. I appreciate the quick turnaround. More