Ford of Clermont - Service Center
Clermont, FL
1,019 Reviews of Ford of Clermont - Service Center
Quite a lot of turn over with employees. I bought my vehicle at the dealership and have always had it serviced there.Alex checked me in however I am grateful that the mechanic Saiver, took I bought my vehicle at the dealership and have always had it serviced there.Alex checked me in however I am grateful that the mechanic Saiver, took a few moments to show me what I needed to be aware of related to fluids. I appreciate immensely him doing that. I will continue to bring my vehicles in for service. More
They had our car for 6 weeks, we've had it back for 2 weeks. Check engine light came on and we had to bring it back, they blamed the issue on (a $600 harness replacement) on rodents chewing on it. I call weeks. Check engine light came on and we had to bring it back, they blamed the issue on (a $600 harness replacement) on rodents chewing on it. I called to explain that we've never had a rodent issue before it sat in their boneyard for 6 weeks, Alberto Caro didn't want to hear what I was trying to explain to him and I had to ask for the service manager. Christine got on the phone and at least she listened to me. She then went and did some research and they called back and agreed to pay part of the repair. I shouldn't have to get a service manager involved, my service advisor should have listened to me and been my advocate to get them to help with the expense. More
Chad was my service advisor and he provided a perfect 10 in service. He had all of my issues repaired and completed and did so with a friendly, manner and attention to detail. in service. He had all of my issues repaired and completed and did so with a friendly, manner and attention to detail. More