Ford of Clermont - Service Center

Quick line service was on point, the specialist took his time explaining everything and was very professional time explaining everything and was very professional More

Alex was the fist person I had contact with and he was very curtious, professional and knowledgeable in his role. He made sure to keep me updated on the status of my vehicle. very curtious, professional and knowledgeable in his role. He made sure to keep me updated on the status of my vehicle. More

Didn't feel like they cared about fact we have one car and couldn't leave it overnight because they ordered the wrong part . Dropped it off night before and didn't tell us about not being able to do the j and couldn't leave it overnight because they ordered the wrong part . Dropped it off night before and didn't tell us about not being able to do the job until I called about 4:30pm. Terrible communication! This is not the first time with this dealer. They have lost my confidence and trust. More

The service and value for the "Sunday Special" was great, the exception being the longer-than-expected time it took for them to get to my vehicle, which I had made an online appointment for 10 AM... they did the exception being the longer-than-expected time it took for them to get to my vehicle, which I had made an online appointment for 10 AM... they didn't start on mine til 11:37. And I acknowledged that I was waiting in the lobby for this service. I assumed that having a 10 AM appointment time would get my service started sooner than 11:37, which was more like the time I figured it'd be done. Overall, I think the service and reliability of Clermont Ford is fantastic. More

Nice people clean place. . They forget my oil sticker had to go back up there.. Then I had to come back because they didn't put any windshield fluid in.. . They forget my oil sticker had to go back up there.. Then I had to come back because they didn't put any windshield fluid in.. More

Great service last minute. The technician looked at my truck and confirmed that I needed new tires, brakes and rotors. They were able to get the job done quickly and the price The technician looked at my truck and confirmed that I needed new tires, brakes and rotors. They were able to get the job done quickly and the price was very reasonable. More

The Quick lane was excellent! While I was waiting I walked over to the service department to get some information on a TSB and ask about a few concerns on my truck and was blown o While I was waiting I walked over to the service department to get some information on a TSB and ask about a few concerns on my truck and was blown off by three different employees inside the service building. Two were at the desk and one behind the counter. Very disappointing after purchasing a truck. I guess they don’t care about my concerns after the sale. More

Great Staff - Need to improve temporary facilities while waiting - Snacks would be a good idea waiting - Snacks would be a good idea More

Kristen is the best! So timely and makes the experience so smooth. Highly recommend and appreciated So timely and makes the experience so smooth. Highly recommend and appreciated More

Received great service from my technician, he was pleasant and professional. Kudos for such great service on a pretty busy day. pleasant and professional. Kudos for such great service on a pretty busy day. More