Ford of Clermont - Service Center
Clermont, FL
840 Reviews of Ford of Clermont - Service Center
I was out of town & the battery on our 2018 Edge went bad. One call to service and they sent the mobile unit out & installed the battery. Good price excellent tech polite knowledgeable not much more to bad. One call to service and they sent the mobile unit out & installed the battery. Good price excellent tech polite knowledgeable not much more to ask for More
The Works performed. No review of inspection results upon completion. I had to ask what was found. No recommendation. Learned after reading my receipt that it is reco No review of inspection results upon completion. I had to ask what was found. No recommendation. Learned after reading my receipt that it is recommended battery replacement and system flush. I did not find low battery number results on work order. Proper communication would make visit make you feel like your being taken care of. More
Alix Guitierrez provided great customer service. Work was done in a reasonable amount of time. She kept me informed. Overall good experience. Work was done in a reasonable amount of time. She kept me informed. Overall good experience. More
I was expecting less than I received, to be honest. They honored a warranty and it cost me nothing. They went above and beyond, for sure. They honored a warranty and it cost me nothing. They went above and beyond, for sure. More
My car required the recall service for the camera and the bolt. A very convenient valet service picked up my car at my home and returned it when complete. This service is most convenient. bolt. A very convenient valet service picked up my car at my home and returned it when complete. This service is most convenient. More
Pretty decent experience in the service department with a recall apt. It was done within a couple hours of drop off and I had an email letting me know it was ready. I took off one star bc someone moved the d recall apt. It was done within a couple hours of drop off and I had an email letting me know it was ready. I took off one star bc someone moved the driver seat of my car in every way possible, up, back, down etc. It felt totally unnecessary to make that many changes to the seat for a service that did not require driving it. I still haven’t gotten it back the way I had it. More
After a bad experience at another Ford service center, I was nervous about having another bad experience. Boy was I worried for nothing. The service here was top notch. I felt like my concerns were addresse was nervous about having another bad experience. Boy was I worried for nothing. The service here was top notch. I felt like my concerns were addressed in a professional manner, I was actually listened to and respected. Kristine was great at communicating and keeping me informed about my vehicle and it's repairs. 100% recommend this dealer! More