Ford of Clermont - Service Center

My service adviser was wonderful. She took the time to get my vehicle fixed while I waited. The service department treated me with respect and like I was a part of their team. Would h She took the time to get my vehicle fixed while I waited. The service department treated me with respect and like I was a part of their team. Would highly recommend Ford of Clermont for all of my service and oil changes. More

Took my vehicle for service, it was quick and at a good price. I highly recommend Ford of Clermont service department. A special thanks to Christine for taking care of me. price. I highly recommend Ford of Clermont service department. A special thanks to Christine for taking care of me. More

My service adviser was quick,clear and courteous. He made the whole encounter a pleasure. He made the whole encounter a pleasure. More

Over promise, under deliver. Bogus repairs that they made worse. Will NEVER go there again, even when they off free services for making me wait & messing up my car. Bogus repairs that they made worse. Will NEVER go there again, even when they off free services for making me wait & messing up my car. More

It was OK. The place was under construction. No water in the cooler. Salesperson (Randy Mora) while I I waited was good. The place was under construction. No water in the cooler. Salesperson (Randy Mora) while I I waited was good. More

I always do a great job and nice waiting room really nice guys and it's a pleasure doing business with them or to Claremont number one in my book guys and it's a pleasure doing business with them or to Claremont number one in my book More

Dave in Fast Lane took a difficult day and made it a wonderful day. Thanks wonderful day. Thanks More

The Experience I Had Was Great And Fast The Service Advisor Kyle Helped Me With What I Needed Done And Suggested What I Need To Do For The Future. Advisor Kyle Helped Me With What I Needed Done And Suggested What I Need To Do For The Future. More

I ask about discount on oil change and was told that there were no more prices in the $25 to $ 30 anymore. The new prices is “due to everything is more expensive now…”. However, I had just received an there were no more prices in the $25 to $ 30 anymore. The new prices is “due to everything is more expensive now…”. However, I had just received an especial discount on my phone…. including a car wash…. The car was not washed either. I had a tire rotation done which was also expensive and I had no indication that the tires had been balanced, which was included in the Special Discount. I left feeling “taken advantage of..” so I feel that I must go in well prepared because they will not help me on their own. On the other hand they were courteous and the service was fairly quick More

Completely incompetent! We left multiple messages about the status of our car on day 1 and 2. I even went to the dealership for an update and was told they were SO busy as t We left multiple messages about the status of our car on day 1 and 2. I even went to the dealership for an update and was told they were SO busy as the service advisor sat on his phone playing and then told me what he that was wrong with the car and asked if I wanted to go ahead and purchase $10k worth of parts and labor. I said no, I need a diagnostic report and to please keep me posted. 2 more days go by again without a response or acknowledgment. We had the car towed to another dealership that is actually capable of basic work and communication. More