Ford of Clermont - Service Center
Clermont, FL
832 Reviews of Ford of Clermont - Service Center
Everyone was very nice and made sure they took care of my car even though there is still a noise up by my front tire that they were supposed to look at. car even though there is still a noise up by my front tire that they were supposed to look at. More
Completely incompetent! We left multiple messages about the status of our car on day 1 and 2 with no response or acknowledgement. I even went to the dealership for an update We left multiple messages about the status of our car on day 1 and 2 with no response or acknowledgement. I even went to the dealership for an update and was told they were SO busy as the service advisor sat on his phone playing and then told me what he thought was wrong with the car and asked if I wanted to go ahead and purchase $10k worth of parts and labor on his “expertise”. I said no, I need a diagnostic report and to please keep me posted. 2 more days go by again without a response or acknowledgment. We had the car towed to another dealership that is actually capable of basic work and communication. One of the service advisors, Zack, was incredibly condescending and kept telling me he was busy while he played games on his phone More
Jalen Singletary was phenomenal. He went above and beyond to take care of what we were needing done to our vehicle. Jalen was extremely professional! The employee that actually worke He went above and beyond to take care of what we were needing done to our vehicle. Jalen was extremely professional! The employee that actually worked on our vehicle did a fantastic job too. Our bracket that held the battery was corroded and it was properly cleaned. It wasn’t done like that at Mullinax in Apopka. More