Ford of Clermont - Service Center

All experience was great. First time ever been here actually went to the wrong location at first, but the quick lane was very good. KC the service attendant was terrific. Drov First time ever been here actually went to the wrong location at first, but the quick lane was very good. KC the service attendant was terrific. Drove me home and had the car ready in no time. I love the video that was awesome More

Austin and Diaw did a great job as always. Appreciate their service and attention to detail Appreciate their service and attention to detail More

We have made numerous trips and they still have screwed it up. 1st trip to evaluate and get part ordered. 2nd trip after we called to even find out if that part was in. Then they couldn’t fix it and had to it up. 1st trip to evaluate and get part ordered. 2nd trip after we called to even find out if that part was in. Then they couldn’t fix it and had to order yet another part, next trip a nut was missing. Then we just noticed they did not install all the parts in the headliner. So we are going To Have to make another trip Or two to get that fixed. ridiculously chaotic service this time. Folks are nice but not what I paid for. More

Service advisor was very friendly and professional. The waiting area was clean and well kept. The time for service was appropriate as they were very efficient and thorough. The waiting area was clean and well kept. The time for service was appropriate as they were very efficient and thorough. More

3% charge for credit Card or wait 20 min to run a check to sales side to use a check. If you accept checks you shouldn't have to run it all over the lot. to sales side to use a check. If you accept checks you shouldn't have to run it all over the lot. More

Austin did a great job of keeping me updated with the progress on my vehicle. progress on my vehicle. More

Technicians are great. Service agent was lacking in customer service. Need better follow-up processes. Service agent was lacking in customer service. Need better follow-up processes. More

service was quick, detailed, and complete within a reasonable time. I was greeted with professionalism reasonable time. I was greeted with professionalism More

They are great and Curtis and know what to do and profession in every way. profession in every way. More

The guy kept me up to date what needed to be done to my car and called to let me know what was covered by my warrenty . He also let me use my points to bring down the cost of the battery I needed and had m car and called to let me know what was covered by my warrenty . He also let me use my points to bring down the cost of the battery I needed and had my car ready as I said I needed it by 2 pm More