Ford of Clermont - Service Center

We appreciated the video created by the technician to show the work needed. Also, they finished the work quickly and the staff were all very helpful. show the work needed. Also, they finished the work quickly and the staff were all very helpful. More

Time was essential and Clermont Ford made it happen. It was very difficult and leases with the truck and all that had been done to it since it arrived at the dealership. They know what they are doing. It was very difficult and leases with the truck and all that had been done to it since it arrived at the dealership. They know what they are doing. More

Great service, Scott was excellent and my car was done even quicker than he said it would take. even quicker than he said it would take. More

Ford notified me that my 2025 Explorer needed two software updates. I easily made a service appointment and was advised that the vehicle would be needed all day to complete both updates. Checked in a software updates. I easily made a service appointment and was advised that the vehicle would be needed all day to complete both updates. Checked in about 7:45. Checked out 5:16. Service rep Diego provided great customer service with the warranty work. I am not able to comment on the results of the updates as there were no noticeable vehicle issues before or after the software updates. Have faith that Ford of Clermont will provide great service with recalls, software updates, and maintenance on all the Ford Explorer technology. More

Jalen (service rep) was excellent! My main complaint is that I’m still not understanding when you have a “scheduled” appointment time why it takes so long to service a vehicle, especi My main complaint is that I’m still not understanding when you have a “scheduled” appointment time why it takes so long to service a vehicle, especially when it’s scheduled first thing in the morning! Along with that, seemed to be several vehicles that arrived AFTER my scheduled appointment yet got in and out before I did! Confusing! More

It was a good experience. I choose Ford to service my vehicle because of location and the way they treat you. I drive a Dodge ram. I choose Ford to service my vehicle because of location and the way they treat you. I drive a Dodge ram. More

Krystal was very friendly and helpful! We were worried about what was wrong with the car and how much it would cost! She kept us updated throughout the process! She made us feel at ease. G We were worried about what was wrong with the car and how much it would cost! She kept us updated throughout the process! She made us feel at ease. Great experience. She said that we can text her at anytime in the future if we needed assistance again! More

It look about an 1. 5 hours longer than what I was originally told (1.5-2hrs) 5 hours longer than what I was originally told (1.5-2hrs) More

Krystal Pyatt was so helpful! We love anything Ford!! Great communication! Quick service! Thank you! We love anything Ford!! Great communication! Quick service! Thank you! More

Excellent service from the shuttle to the communication. All parts in stock for fast service. Proof for damage part byvideo All parts in stock for fast service. Proof for damage part byvideo More