Ford of Clermont - Service Center

The service was an oil change and safety check. The service person said I needed new brake pads and the rotors turned down. I had already been at the dealership for over two hours, so I said I woul The service person said I needed new brake pads and the rotors turned down. I had already been at the dealership for over two hours, so I said I would schedule the service. Because it took so long for a simple oil and filter change, I went to another dealership to get the work done. Interestingly enough, they said that my brakes and rotors were fine. They brought me into the service shop and showed me the brakes and rotors with the gages. I could also easily see that the brakes had less than half wear and the rotors - they told me are fine. I will NEVER go back to Ford of Clermont. Either Clermont ford has a scheme for unneeded work or they are incompetent. More

My service was handled by Chad. I had a few questions and the mechanic and Troy from service came to speak with me. I can’t tell you about the integrity and the quality of service t I had a few questions and the mechanic and Troy from service came to speak with me. I can’t tell you about the integrity and the quality of service that I experienced. Chad and Troy are invaluable to your team. More

They are really nice and helpful. The advisor kept me me updated on the progress. The advisor kept me me updated on the progress. More

Best service team in central Florida hands down! Fair pricing for excellent factory service. You can’t beat the combination of factory trained tech and care given to treat my vehicle like it was thi Fair pricing for excellent factory service. You can’t beat the combination of factory trained tech and care given to treat my vehicle like it was thier own. More

Jaylen was the best advisor Really cares about his customers needs! Was up ftont about cast and length of time for service customers needs! Was up ftont about cast and length of time for service More

I’m impressed at how fast the service department contacted me and fixed the issues I had with my F-150. contacted me and fixed the issues I had with my F-150. More

The extended warranty takes too long to be approved when you need to use it. You would think that an item that is covered under the warranty should not delay the use of a rental vehicle after allowing 24 h you need to use it. You would think that an item that is covered under the warranty should not delay the use of a rental vehicle after allowing 24 hours for diagnosis and communication. More

Jayland in the service department has been a help over the past five years. I have purchased three vehicles from Ford of Claremont and Jaylen has assisted me on every one of them and his service is second the past five years. I have purchased three vehicles from Ford of Claremont and Jaylen has assisted me on every one of them and his service is second to none. He takes the extra effort in time to make sure each Customer feels their important. More

Great service and Quick and clean. Very professional and knowledgeable and the coffee was excellent Very professional and knowledgeable and the coffee was excellent More

Overall ok, but I was disappointed with the lack of keeping me informed even after I called and asked for the progress or lack of on my F-150. keeping me informed even after I called and asked for the progress or lack of on my F-150. More