Ford of Clermont - Service Center

Jacob the service manager and Joey the technician were both great. The video Joey sent about my car was fantastic. The only constructive criticism would be that the two different places are a little frust both great. The video Joey sent about my car was fantastic. The only constructive criticism would be that the two different places are a little frustrating as I had hoped to get oil change and turn signal issue solved at same visit. Nevertheless still pleased overall. More

the service was what i consider good or average. The price was much higher than expected for oil and lube. I requested that i did not need the tire rotation and thought that would reduce the cost. The price was much higher than expected for oil and lube. I requested that i did not need the tire rotation and thought that would reduce the cost. More

Scotty is a great service advisor and has helped greatly. My vehicle isn’t fixed yet but Scotty has been helpful in the process by continuing to take my vehicle back and provide a rental. When Scotty is off My vehicle isn’t fixed yet but Scotty has been helpful in the process by continuing to take my vehicle back and provide a rental. When Scotty is off and I call the dealership the rest of the team doesn’t seem to know anything about what’s going on with my vehicle and told me a manager would call me after I requested and I never received a call. I wish other team members would be more helpful when Scotty is off but when Scotty is in office he’s been nothing but helpful throughout the process and I hope Ford can fix my vehicle issues ASAP as it’s been awhile. More

It was better than I thought it would be. The staff was very friendly. A very nice accommodation The staff was very friendly. A very nice accommodation More

Excellent Service was excellent. Timely and even provided a ride home at no cost. Will use Ford again Timely and even provided a ride home at no cost. Will use Ford again More

Very satisfied with the service. Diego Ramirez assisted me. He kept me informed about my car's inspection and all the services performed. Diego Ramirez assisted me. He kept me informed about my car's inspection and all the services performed. More

They have a great understanding of what the customer wants and needs! They were up front about the needs to come wants and needs! They were up front about the needs to come More

I took my vehicle in for concerns of the engine and transmission. There was also a recall that needed to be handled. Service was great and everyone was more than accommodating transmission. There was also a recall that needed to be handled. Service was great and everyone was more than accommodating More

Service was a breeze, the service writer was friendly and the person who did the work was quick and did a great job. the person who did the work was quick and did a great job. More

Long afternoon but work was done on 2 Recalls as well as other fluids and work needed on the vehicle. other fluids and work needed on the vehicle. More