Ford of Clermont - Service Center

It was a good experience. I choose Ford to service my vehicle because of location and the way they treat you. I drive a Dodge ram. I choose Ford to service my vehicle because of location and the way they treat you. I drive a Dodge ram. More

Krystal was very friendly and helpful! We were worried about what was wrong with the car and how much it would cost! She kept us updated throughout the process! She made us feel at ease. G We were worried about what was wrong with the car and how much it would cost! She kept us updated throughout the process! She made us feel at ease. Great experience. She said that we can text her at anytime in the future if we needed assistance again! More

It look about an 1. 5 hours longer than what I was originally told (1.5-2hrs) 5 hours longer than what I was originally told (1.5-2hrs) More

Krystal Pyatt was so helpful! We love anything Ford!! Great communication! Quick service! Thank you! We love anything Ford!! Great communication! Quick service! Thank you! More

Excellent service from the shuttle to the communication. All parts in stock for fast service. Proof for damage part byvideo All parts in stock for fast service. Proof for damage part byvideo More

Very. Very, very well run dealership Jose was excellent. That is my third or fourth truck.I have bought from them Very, very well run dealership Jose was excellent. That is my third or fourth truck.I have bought from them More

Always quick, easy and accurate service e - be it a simple oil change/tire rotation or something requiring more investigation to determine. And then whatever needs to be done is done right the first simple oil change/tire rotation or something requiring more investigation to determine. And then whatever needs to be done is done right the first time. Scott Magee and them are top notch! More

The service itself went ok (fixed windshield washer issue, regular maintenance), but the Customer Service was not so great. When I explained the washer issue to the advisor, I was told it is usually ro issue, regular maintenance), but the Customer Service was not so great. When I explained the washer issue to the advisor, I was told it is usually rodent damage and I would probably have to pay. When I told him I keep the truck in a garage and have never seen a rodent, he said that is because they only come out at night! Ok, so now that I have been put down by the advisor I proceeded to wait. In a reasonable amount of time I saw my truck come out and be parked near where I was waiting—no call from the advisor. After 45 minutes or so, I went inside and asked. I was told that my advisor was at lunch and I would have to wait. Great. Fortunately, the attentive service manager noticed and got me taken care of promptly. Thank you. A couple of other customer service notes: I was told that they would wash my vehicle—they didn’t. Then as I drove away all of my seat, mirror, and AC settings had been changed. Just to drive from the garage out to the parking lot? So inconvenient. And that evening I discovered that they turned off my automatic lights also. I was driving with no lights on. They put me in a dangerous situation. More

Great work on some restorative paint on my 2011 Ford Ranger. Exceeded my expectations on cost, time, and customer service. I was made to feel like I was a valued customer. Ranger. Exceeded my expectations on cost, time, and customer service. I was made to feel like I was a valued customer. More

Friendly, good inventory, met all my needs, sales, finance, service all great, all questions answered finance, service all great, all questions answered More