Ford of Clermont

Everyone was friendly and very helpful. I have a Ford GT and they knew exactly what was needed to change the oil and check everything. I couldn't ask for better service. and they knew exactly what was needed to change the oil and check everything. I couldn't ask for better service. More

My experience was great. Tim was ready when i got there to show me the ford focus that would suit my needs and budget. I would recommend Ford of Clearmont and Tim to my friends if they were looking to buy to show me the ford focus that would suit my needs and budget. I would recommend Ford of Clearmont and Tim to my friends if they were looking to buy a vehicle. More

From the moment I sent them an email asking about a specific vehicle that they advertised on the internet, to the time it took to pick up the vehicle, I had the most pleasurable experience dealing with specific vehicle that they advertised on the internet, to the time it took to pick up the vehicle, I had the most pleasurable experience dealing with Ford of Clermont, and their Internet Sales Consultant Ron Bryner. Ron was extremely professional, courteous, and to the point. From signing the contract on the used vehicle (to driving home with it) took one hour! Of course, I purchased it on a Monday afternoon when the dealership had few customers. Learning experience, go to Ford of Clermont early in the week and miss the weekend rush. More

Our vehicle has been in the service department Ford of Clermont twice for the same things to be repaired you have to call them to check on your vehicle and when you do I suggest you pray you dont get disc Clermont twice for the same things to be repaired you have to call them to check on your vehicle and when you do I suggest you pray you dont get disconnected because odds are when you call back you will only get voice mail....and then your chances of winning the Florida Lottery are far greater than getting a return phone call. The day we went to pick up my wifes vehicle all 3 people in the service department were rude and unprofessional doesnt even begin to describe that atmosphere. one of the three problems were fixed when I asked about the other two issues we were told that The service departments tests and findings were "inconclusive". These repairs are covered under warranty......you know the extended warranty they pressure you into. We voiced our concerns to Mike who we were dealing with and he simply could not be more disinterested, after speaking with his supervisor about his attitude his supervisor stated " I'm sure he didnt mean anything by it it was just the testosterone between the two of you. How comical.........in my 40 years I have never been treated like this as a customer anywhere..............not even at WalMart. NEVER AGAIN FORD OF CLERMONT.......NEVER EVER AGAIN. I'll go to any Ford dealer in the state before I drive onto their lot. More

I have 2008 problem truck, always in the shop breaking down! It has broke down 9 times in the past 3 months! and everytime it breaks down its in the shop for atleast a week! and I still have to make the p down! It has broke down 9 times in the past 3 months! and everytime it breaks down its in the shop for atleast a week! and I still have to make the payments of 1,300, so for the past 3 months I have paid payments on a truck I cant even drive! a truck that is unsafe on the road from it lossing power 4 times while driving it down the highway doing 60 and 70mph! after all these problems they still refuse to replace the truck. I know they say you get what you pay for, but I paid over 59,000 for this truck, so what am I suppose to get? More

Dealership would not bring in a truck from another local location that we were dealing on unless I agreed to buy sight unseen. The prep work on the delivered truck was the worse I have ever had in 40 years. location that we were dealing on unless I agreed to buy sight unseen. The prep work on the delivered truck was the worse I have ever had in 40 years. I will never go back for anything. They also billed me for a new tag rather than a 30 day tag until a turned in a leased car, then I could have transferred the tags. $200 wasted. More