Ford of Clermont

Technician Tony Vasquez I brought my car in for a simple safety recall fix. And also to explore why my tire pressure sensor warning keeps coming on. They said the sensor needed to be replaced and I paid ove safety recall fix. And also to explore why my tire pressure sensor warning keeps coming on. They said the sensor needed to be replaced and I paid over $150 for that service. However, the technician came back after and said that my horn was not working. Which was absolutely concerning because I just used it on the way to the appointment. I truly believe either there was an error on the technician's part or the horn was deliberately made an operative. It is an integral safety feature on the car that was working absolutely fine until a technician touch my car. More

I was there only to have the driver's side headlight bulb replaced . Which was agreed to by the agent who checked me in. After me waiting for nearly an hour, Alec, who took over for the agent who checked me replaced . Which was agreed to by the agent who checked me in. After me waiting for nearly an hour, Alec, who took over for the agent who checked me in, called me to the desk and started to tell me all the other work the mechanic was recommending! I informed Alec that I just had my vehicle in for scheduled maintenance on March 24 less than two weeks before. I told him I was there for the headlight repair only and asked if there was any charge so I could leave. I was told the bulb had not been replaced yet! My patience was waining but I told him to replace the bulb. Nearly a half hour later Alec told me they didn't have the bulb in stock and someone had gone somewhere to get one. A half hour latter I was given my keys and told he was waving all costs due to the 2 hour wait. I told him that wasn't necessary but he insisted so I thanked him and left. More

It was fine and done in good time. Everything was checked and a new battery put in on this trip. The oil filter and oil was changed and taken care of as the light had been on for a wee Everything was checked and a new battery put in on this trip. The oil filter and oil was changed and taken care of as the light had been on for a week. More

Very professional, knowledgeable, and willing to help. Price seems reasonable and in line with what needed to be done. While time involved was a bit more than anticipated, situation was more complicated t Price seems reasonable and in line with what needed to be done. While time involved was a bit more than anticipated, situation was more complicated than what was expected. Handled very well in all respects. Nancy Fishinger More

Great customer service. The experience was positive and complete on time. They stuck to the estimate. The experience was positive and complete on time. They stuck to the estimate. More

Andy was great! Everyone we worked with made the buying experience easy and stress free. Everyone we worked with made the buying experience easy and stress free. More

11 yrs and counting I won’t let anyone else touch my vehicle only fleet mechanics can at ford of Clermont vehicle only fleet mechanics can at ford of Clermont More

Friendly place. They get you in and out as quickly as possible. Answer all your questions! They get you in and out as quickly as possible. Answer all your questions! More

Called for tire prices, he was great! Was thorough giving me a breakdown on price. I bought thrm over the phone and scheduled an appt. Was thorough giving me a breakdown on price. I bought thrm over the phone and scheduled an appt. More

It was good Took care of me, drop off my car. They gave me a ride home They gave me a ride home More