Ford Spring Hill - Service Center

Love my service writer but can't stand the service department. We have been purchasing our vehicles for years from Flammer and using them for all maintenance. I have lost faith in the shop now. Took o department. We have been purchasing our vehicles for years from Flammer and using them for all maintenance. I have lost faith in the shop now. Took our truck in for "The Works" says tire rotation included, states on reciept that it was done, I have proof it was not. Made an appointment for our car for recall and new set of wipers, was told that they didn't know about the wipers but reciept says they checked the wipers and gave a green mark, took a video of my wipers doing horrible on driver side as soon as I got my vehicle back, not sure how it was given a green check mark. Trust is broken. More

Todd and Sparky are the best ! ! Would not go any where else for service !!! Best place to buy or service your Ford ! ! Would not go any where else for service !!! Best place to buy or service your Ford ! More

Easy to do business with, a real person answers the phones Did the service requested in a timely manner phones Did the service requested in a timely manner More

Mike in service is quick to respond as is Sparky. They were great and are taking care of what needs to be done and no games and nonsense. Been going to them since I bought my truck from them. Highl They were great and are taking care of what needs to be done and no games and nonsense. Been going to them since I bought my truck from them. Highly recommended More

Very professional and did great work. Will definitely use again for any work that needs to be done Will definitely use again for any work that needs to be done More

took good care of me and my car. took me home and then delivered the car to me at home. thanks took me home and then delivered the car to me at home. thanks More

Great service Todd is a big help when you are in a hurry. Thanks again. Thanks again. More

Great experience - took in for a recall and they repaired 4 recalls, one I wasn't even aware of. Great communication throughout the time they had my vehicle. When it was done, they even brought the vehicle 4 recalls, one I wasn't even aware of. Great communication throughout the time they had my vehicle. When it was done, they even brought the vehicle to my house at no charge! More

Had a rough start, had to wait for loaner. We have a 2023 Bronco Sport that was making a noise every time the brakes were applied. Once the loaner was available, the dealership was amazing. Tu We have a 2023 Bronco Sport that was making a noise every time the brakes were applied. Once the loaner was available, the dealership was amazing. Turned out that we had a bad drum from the factory and it needed to replaced. It took three days, because the replacement was also damaged. We received daily updates from the service department. We dropped off on a Monday and picked up our car on that Friday. The noise has gone, and they also fixed a flaw in the computer. Each time the car was started the radio would come on, it was frustrating. Everything was taken care of. More

Great experience with the service department advisor Mike. He helped to make sure everything was to my satisfaction Mike. He helped to make sure everything was to my satisfaction More