Ford Lincoln of Smithtown

Very courteous very attentive spent a lot of time with us while trying to make a decision and the manager John Hughes is the best while trying to make a decision and the manager John Hughes is the best More

From the moment we set foot in the dealership we were greeted with friendly faces. I was told to ask for Larry Simner, and now I see why. Larry took the time to go over each vehicle I was interested in, greeted with friendly faces. I was told to ask for Larry Simner, and now I see why. Larry took the time to go over each vehicle I was interested in, was extremely knowledgeable, and most importantly made us feel comfortable. This was the first vehicle I was purchasing and was nervous before starting the process, needless to say, Larry put all my worries to rest. He laid out all of the best options and packages for me and didn't cut any corners. He is everything you can ask for in a sales consultant. My husband will be meeting with Larry when he is ready to purchase a new vehicle as well. I can sing the same praise of Matt in the financing department. Professional, clear and to the point to close the deal. 5 stars just isn't enough to show my gratitude. Both Larry and Matt were a pleasure to deal with an all in all wonderful experience, start to finish! More

Great customer service professional Happy with my Great customer service professional Happy with my vehicle Love my Jeep exactly what I was looking for Thanks to Kyle Manuelian for all your help Great customer service professional Happy with my vehicle Love my Jeep exactly what I was looking for Thanks to Kyle Manuelian for all your help More

They were Very friendly and professional. Everyone was great and I cant Wait to do business with them once I look For a mew car! great and I cant Wait to do business with them once I look For a mew car! More

This dealership is a disgrace! They take advantage of customers! I made a reservation for the Bronco. Rocco the salesman called me and told me my ordering window was now open. So I made an appointment an customers! I made a reservation for the Bronco. Rocco the salesman called me and told me my ordering window was now open. So I made an appointment and my wife and myself went there to order our Bronco. Once we arrived we were told that if we still wanted the Bronco we would have to pay a premium of $5000 over sticker price! This is absolutely ridiculous! Why the xxxx did I have a reservation that is now not being honored? Basically since we refused to pay the “premium “ we lost our reservation slot which we PAID for! Now it could be a whole year before we can order even though we paid for our reservation slot! Ford of Smithtown is manipulating the system and taking advantage of customers! $5000 is a lot of money and I’m sure some fools out there will have no problem paying it, but doesn’t this dealership think that maybe some people can’t afford another $5000 with the way the economy is now?! This should be illegal. And if it’s not it’s definitely immoral. They told me it’s because they were expecting to get 120 Broncos but they’re only getting 64 that’s why they’re charging the “premium “. Do the math. $5000 x 64 =$320,000. That’s a lot of money they’re looking to make off of hard working people! Clearly they are only doing this because they are greedy! I honestly hope that no one will agree to pay this, but like I said earlier I’m sure there are fools out there that don’t mind being taken advantage of. What ever happened to dignity and respect? Obviously Ford of Smithtown has NONE! More

I had the pleasure of meeting Larry S.. He was great, he listened to what I wanted and helped me get the car of my dreams!! Thank you to the finance people at Smithtown Ford I got a great deal!! I would listened to what I wanted and helped me get the car of my dreams!! Thank you to the finance people at Smithtown Ford I got a great deal!! I would recommend Larry to everyone. More

Ford and Lincoln of Smithtown's Service Department is SUPER!!!!! They got me in and serviced my Mustang quickly. Everything was done right and on time. The service manager pointed out to me that I had Fo SUPER!!!!! They got me in and serviced my Mustang quickly. Everything was done right and on time. The service manager pointed out to me that I had Ford Pass points available to cover all the charges (I had no idea of that, they always look out for the customer's interests). Great Place (in my view only place) to get your vehicle serviced!!!!!!! More

We helped my mother-in-law turn in a lease. Joe and Dave were so helpful. A lot of issues came up! Joe and Dave were professional, understanding and went the extra mile for her. My husband and I are very p were so helpful. A lot of issues came up! Joe and Dave were professional, understanding and went the extra mile for her. My husband and I are very pleased. We highly recommend Lincoln of Smithtown. Anthony in Finance Dept needs extensive training and should be reported for his actions! To treat an 83 year old woman like that is horrible. Joe and Dave to the rescue, they told Anthony to calm down and we finished transaction. Thank you so much Joe and Dave. More

Buying from Lincoln of Smithtown was a wonderful experience. The sales staff listened to what I was looking for and made a few suggestions as to what would be the best vehicle to suit my needs and w experience. The sales staff listened to what I was looking for and made a few suggestions as to what would be the best vehicle to suit my needs and wants. Very satisfied with the process from shopping for a vehicle to purchasing the vehicle of my choice. More

I've been leasing cars from them for over 30 years and the service department gets better and better every time I'm there. Recently had my car towed in and fixed the same day ! the service department gets better and better every time I'm there. Recently had my car towed in and fixed the same day ! More