Ford Lincoln Fairfield
Fairfield, CA
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Crystal was very informative, and spent alot of time with me explaining different features with the truck. I appreciated the fact if she was unsure, she stated that and would ask a service advisor to confirm me explaining different features with the truck. I appreciated the fact if she was unsure, she stated that and would ask a service advisor to confirm answers! She even offered to deliver the vehicle to my home in Folsom :) More
After shopping for six months and having nearly every sales person I tried to work with treat me like I had no idea what I was doing and would obviously pay any price quoted I drove the 45 minutes to Fai sales person I tried to work with treat me like I had no idea what I was doing and would obviously pay any price quoted I drove the 45 minutes to Fairfield. 3 hours later I drove home my beautiful new Lincoln with the exact down payment and monthly payment I wanted. Devin was great to work with and Kyle in finance worked on my behalf to lower my interest substantially. I will be going back and telling anyone who will listen what a great deal I got at Fairfield Lincoln. Thanks Guys! More
Our sales person, Michelle Domingo, made the experience a pleasure. She was professional, thorough and we did not feel pressured. The dealership is clean, friendly, and the Ford product is outstanding. Ov pleasure. She was professional, thorough and we did not feel pressured. The dealership is clean, friendly, and the Ford product is outstanding. Overall, from Michelle to the financial person, we are glad we stopped at Fairfield Ford. More
Best dealer I've ever been to for anything, sales and service. I like to think of them as my extended family. I'd recommend them for anything. GOOD JOB! service. I like to think of them as my extended family. I'd recommend them for anything. GOOD JOB! More
Bryan Rice was superb. I appreciated how I searched for my vehicle on line and sent a request to Fairfield Ford and Bryan phoned me to say they had the vehicle in stock. We made an appointment for me to c my vehicle on line and sent a request to Fairfield Ford and Bryan phoned me to say they had the vehicle in stock. We made an appointment for me to come test drive the vehicle and that was it. he made my purchase extremely easy and fun...go see Bryan! More
The staff was very friendly without being pushy. They answered all of my questions and I felt like I was being treated respectfully which has not always been my experience with dealerships. I came in wit answered all of my questions and I felt like I was being treated respectfully which has not always been my experience with dealerships. I came in with X-plan discount pricing through Mustang Club of America, and the dealership accepted this with no qualms on a vehicle that was the first of it's kind (2014 Fiesta ST) to arrive at their dealership and hadn't even been on the lot for a day. Most dealerships I've dealt with have not been as friendly under those circumstances. Easily the best new car experience I've ever had. They didn't even pick apart my trade in vehicle. They went straight to low end KBB value as I would expect, but otherwise didn't try to undercut that for the bad tires, chips in the windshield and paint, etc. that I'm accustomed to dealers raking you over the coals for. My thanks to the folks at Ford Lincoln Fairfield for knowing the right way to do business. K. Pope More
Professional, friendly, and efficient sales team! Mark set me up with a great truck,priced to sell, and I never felt pressured at any time. The Ford experience is the way to go! set me up with a great truck,priced to sell, and I never felt pressured at any time. The Ford experience is the way to go! More
Reasonable time for service using Quick Lane, especially free car wash. The price was great for an oil change, tire rotation and multi point inspection free car wash. The price was great for an oil change, tire rotation and multi point inspection More
I dealt with 2 different salespeople because I went in one day to see what I would be paying for a Fiesta and what kind of deal I could get and then I went home, thought about it, I wasn't harassed by any one day to see what I would be paying for a Fiesta and what kind of deal I could get and then I went home, thought about it, I wasn't harassed by any phone calls from them like I have been at other dealerships (Not Ford) and I came back the next day to complete the deal and wound up seeing a different salesperson because the first one wasn't in yet. Both salespeople were very helpful, they weren't pushy and they got me what deals they could and even washed the car before I picked it up. More