Ford Lincoln Fairfield

Bryan was great to work with,. He was very friendly, Bryan was great to work with,. He was very friendly, very professional and answered all the questions we had. We would highly recommend him to oth Bryan was great to work with,. He was very friendly, very professional and answered all the questions we had. We would highly recommend him to others. More

We had a great experience buying our new Ford Focus. Bryan made the buying experience fast and easy. Was able to complete most of the transaction which is a big time saver for a working family. Bryan made the buying experience fast and easy. Was able to complete most of the transaction which is a big time saver for a working family. More

Bought my first 2012 Ford Focus and had issue with transmission, from what I heard its a common problem. Went back to have it fix and the service department bent over backwards to get it corrected. Ev transmission, from what I heard its a common problem. Went back to have it fix and the service department bent over backwards to get it corrected. Everything was done to my satisfaction that I went back to buy a 2013 Focus for my son. I know that if a problem occurs, I got the backing of a great service crew. Recently, I went back to buy a new 2014 Escape. It's the same reason, I can get this car anywhere else but its the people at this dealership ( Sales and Service alike) is what keeps me coming back. I wouldn't hesitate to recommend this place to anybody. More

Exceptional customer service and great quality cars. Service was so good, what was supposed to be a look for new car, turned into purchase of new car. Service was so good, what was supposed to be a look for new car, turned into purchase of new car. More

I'm a foreigner, it's my first time to buy car in US, and my first car. Ford Fairfield, just like it's name, it's fair, I compared the OTD price with others. Also I want to speak highly to Nikhil Man US, and my first car. Ford Fairfield, just like it's name, it's fair, I compared the OTD price with others. Also I want to speak highly to Nikhil Manachanda, he is polite and helpful, not pushy, listen attentively to what I want. My English is not good, so I text him a lot, he is always patient, his reply is always prompt,gave details about cars and described them so that I can understand. I didn't have a car then, and he drove 30 minutes to pick me up. I really appreciate that. I definitely recommend Ford Fairfield and Nikhil Manachanda. More

Needed reliable car that I would like to drive every day for commute. Myself no Credic and my Father not good but had offer. Not at any point did we feel unconfortable and they made the whole deal fast and for commute. Myself no Credic and my Father not good but had offer. Not at any point did we feel unconfortable and they made the whole deal fast and to the point. My brother spent his last ten years selling cars, so i know the bussiness. Anyway great job by both Taurus and Arron! Best Regards, Alexander Soto More

We bought a used 2006 F250 Turbo Diesel pick-up at Ford Lincoln Fairfield last week and we couldn't be happier with our experience. This is how car shopping should be! We were in the market for a diesel Lincoln Fairfield last week and we couldn't be happier with our experience. This is how car shopping should be! We were in the market for a diesel pick-up for several weeks now and I saw one in an online ad by Ford Fairfield that seemed to be a good fit for our needs and budget. Upon my email inquiry, one of their internet sales reps - Sonja Farias - promptly replied. We exchanged a few more messages during which she patiently answered all my questions, before my wife and I were able to make the 85 mile drive from Auburn to Fairfield. Sonja was expecting us when we got there. She showed us the truck in question and took us on a test drive on the freeway and on some smaller roads taking us back to Ford Fairfield. Everything looked good and we were still interested. This dealership has a no-haggle pricing policy and the price was a little more what we initially wanted to spend. But based on my prior research I knew that it was still quite competitive. And the financing conditions were much better than anything else I had been offered at other places so far. Last but not least, Ford Fairfield offers a 3-day money back guarantee and a free 3-month 3000 miles drive train warranty - providing peace of mind that you just can't get from a test drive. And here's the kicker: within the first 3 days I actually had the truck checked out by a local service shop and it passed all of their tests with flying colors. They also confirmed that the vehicle had recently been serviced, as all fluids looked new and the fuel filter caps were clean. Even without knowing the price we paid, their mechanic came to the front office while I checked out and congratulated us on having made a "good purchase!" Typically my wife and I are actually pretty skeptical about most car dealers and don't trust anyone easily. But our experience with Ford Fairfield was refreshingly different. Before, during and even after our visit Sonja Farias was personable, professional, and all-in-all just an absolute pleasure to deal with! Everyone else there was very friendly too - from the people manning the front desk to the financing department to a couple of folks we ran into on the lot. The facility is big, clean, and inviting, yet we don't feel that we've paid for it with an inflated price - on the contrary! Sure it's not exactly around the corner from our home, but it was so worth it. We will certainly check with Ford Fairfield again when we're in the market for our next car! Well done, Sonja and the rest of the Ford Fairfield team! Thank you so much! More

I walked in and immediately felt at home at Fairfield Ford. Especially since they were dog friendly and welcomed our dog Diego. We met with Nikhil Manchanda and he sat me down and we went through some ba Ford. Especially since they were dog friendly and welcomed our dog Diego. We met with Nikhil Manchanda and he sat me down and we went through some basic details. He then took me around to look at some cars. His attention to detail was impressive. It's obvious that he takes his job very seriously and is able to answer any question that I had.....and believe me, I had a LOT of questions. We picked a car and went on a test drive. During that drive, it was discovered that he and my wife are from the same city. We then got to know Nikhil the man, not Nikhil the Salesman. This was a clincher for us. We went back to the dealership and made a deal. Everyone was great at Fairfield Ford. From the guy who opened the door for us, down to the young lady in financing who worked wonders. We will definitely return to Fairfield Ford and recommend them to our friends. More

Benny was recommended by a friend. As soon as I got to the dealership he was ready to help me. We picked out the car I wanted, but he made sure I was completely satisfied. The sales portion went very quic the dealership he was ready to help me. We picked out the car I wanted, but he made sure I was completely satisfied. The sales portion went very quickly. He knew my budget and kept insisting that we could get a better rate/payment. I felt that he genuinely cared that I was OK with the deal and my payment was where it needed to be for me to be comfortable. The dealership gave me a great price for my trade. This was a lifesaver!!! I am completely happy with my experience and would (already have) recommended Benny, and the dealership to friends. I will purchase here again. :) More

I originally purchased a new C-Max via the internet a few days ago. After the car was delivered to me (I live in San Francisco) I noticed the Panorama Roof was chipped and the seal was damaged as well. I cal days ago. After the car was delivered to me (I live in San Francisco) I noticed the Panorama Roof was chipped and the seal was damaged as well. I called Fairfield Ford immediately to discuss my options and decided it was best to drive over so they could observe the damage. As I walked through the front door there were two people standing by to greet me, the internet salesman(who sold me the first car and hand delivered) and Bryan Rice, the Direct Sales Manager. From the moment I sat down it was all about making me happy and quickly solving the situation. I decided that I would like another car rather than repair the chipped glass. I thought for sure this would be an all day negotiation with salesmen, managers, finance, etc. However, three hours later I was driving home in another new C-Max with the exact same options, identical interior and slightly different exterior paint. All for the exact same price! Bryan spent extra time with me to assure there were no defects and I couldn't be happier with the entire experience. I highly recommend Fairfield Ford and I would not hesitate to return for another new car. More