Ford Lincoln Fairfield

I gave the rating of "Great" for all of the questions above because this dealership, especially as represented by Bryan Rice, has been great to work with! The salesmanship was excellent - Brya questions above because this dealership, especially as represented by Bryan Rice, has been great to work with! The salesmanship was excellent - Bryan knows the vehicles very well and was able to help me decide on the perfect model to meet my needs - and I LOVE my 2013 ESCAPE! I traded a corvette in on a Ford Escape! And let me tell you, the Escape is more zippy and handles as well as the corvette (maybe better since I can take it off road too), it has power, and it is more fuel efficient. It's a great little car! I'm proud and happy to be driving a FORD! The service department is always polite, they're right there waiting to take my keys and move my car to the next station before I've even put it into park! Every person on the lot is friendly and helpful and polite! The facility is clean and hospitable so I don't mind sitting there if I have to wait. Last time we took the shuttle to the mall and did some shopping while we waited for the service to be completed. The shuttle service is friendly, prompt and very welcome and convenient - I really appreciate being able to use my time to run errands while also getting my car serviced. It "kills two birds with one stone" and I don't feel like I've wasted an hour sitting and doing nothing. I drive all the way from Sacramento just to get my car serviced at Fairfield Ford - I wouldn't think of giving them the time of day OR my business if they didn't take excellent care of me as a customer and provide prompt friendly service. I did visit one of the Sacramento Dealerships (Future Ford) and was not impressed and did not go back. And I won't go back there for servicing either. Nope, I am a loyal customer as long as I am appreciated. Fairfield Ford takes care of their customers and I am very happy that I bought my car from them. Geez, over a year later and I still remember Bryan's name! What's that tell you? He's a great guy! More

Bryan Rice was great. My wife got the car she wanted at the price she wanted. Great vehicle, Great salesman. Best Christmas gift ever. We love our Focus the price she wanted. Great vehicle, Great salesman. Best Christmas gift ever. We love our Focus More

It was such a great and painless experience working with the Ford Team and Bryan Rice here in Fairfield. I have been and would recommend Ford of Fairfield to all my friends. the Ford Team and Bryan Rice here in Fairfield. I have been and would recommend Ford of Fairfield to all my friends. More

This is the second Escape my wife and I have leased from Fairfield Ford, and we love our new vehicle. Our experiencing dealing with Bryan is very easy and did not take hours to complete the leasing paper w Fairfield Ford, and we love our new vehicle. Our experiencing dealing with Bryan is very easy and did not take hours to complete the leasing paper work. More

My down payment was deposited well before what was promised to me by Bryan. When I called him about it he didnt follow up with me after he said he would look into it. Typical salesman. I bet he wouldn promised to me by Bryan. When I called him about it he didnt follow up with me after he said he would look into it. Typical salesman. I bet he wouldn't take any responsibility and blame it on a different department. Either way, it's not a good look. Fairfield Ford is a car mill. Dont believe anything you're told because they care more about volume than customer service and integrity. The car I bought sold itself. Speaks nothing of the dealership or the people they employ. More

Bryan was extremely helpful and made my purchase easy. I’m recommending Bryan to all my friends in the market for new and used cars. I’m recommending Bryan to all my friends in the market for new and used cars. More

I went in after calling and speaking to someone on the phone. I was seen almost immediately. I am young so usually people don't take me very seriously, but Bryan was very professional and got me exactly w phone. I was seen almost immediately. I am young so usually people don't take me very seriously, but Bryan was very professional and got me exactly what I wanted as fast as he could. I walked out a short few hours later with the car of my dreams and a smile on my face! More

Bryan Rice was great! He was very professional. He gave us a very nice experience. He was honest and made us feel important. I would buy from him again and would recommend him to friends us a very nice experience. He was honest and made us feel important. I would buy from him again and would recommend him to friends More

We were looking for just the right vehicle for us and walked into this nice dealership to check out their automobiles. Bryan Rice was eager to help us select one just right for our needs and showed us th walked into this nice dealership to check out their automobiles. Bryan Rice was eager to help us select one just right for our needs and showed us the Ford Escape in a beautiful red color. We were sold after seeing it, so easy to get in and out of for our advancing age and the size was perfect. The whole staff was very helpful and friendly and made purchasing a new car a pleasure. Bryan was very knowledgeable thru every step of the way and made this a very memorable experience, thank you Bryan and Ford Fairfield. More

Went in looking for a particular vehicle. After talking with the sales staff ended up getting a completely different vehicle, but also a better vehicle. Very happy with the purchase and everyone at the dea with the sales staff ended up getting a completely different vehicle, but also a better vehicle. Very happy with the purchase and everyone at the dealership was great and worked with us to get the deal done. They were willing to do everything for us and went above and beyond to make us happy. Bryan was especially great and went the extra mile! More