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Ford Lincoln Fairfield

Fairfield, CA

4.7
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

May 05, 2014

Great dealership and excellent service all the way around First off, Michelle has been awesome. Bought a truck last week and realized the payload was not enough to haul our trailer and precious cargo. I cal More

by bguerrero12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Domingo
May 06, 2014 -

Ford Lincoln Fairfield responded

Thank you for taking the time to share your experience at our dealership. We appreciate your business and compliments, and are thrilled to hear that you were pleased with the service you received from Michelle. If there’s any other automotive need we can assist you with, please don’t hesitate to let us know. Don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

May 04, 2014

Good Experience at Ford Fairfield Ron gave me a lot of good tips on the car I chose. I thought he worked there for several years and he surprised me when he told me he hasn't been work More

by graphic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Tilson, Ron Tilson
May 05, 2014 -

Ford Lincoln Fairfield responded

Thank you for the awesome feedback. We’re happy that Ron gave you some great tips on the vehicle you were interested in. Although he hasn't been with us for very long, he is well-acquainted with our product and continually provides excellent customer service. We hope you'll please keep us in mind for your future auto needs as our team is always here to assist you. Please take advantage of our complimentary scheduled shuttle service – another fantastic benefit of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

May 03, 2014

My experience I cannot say enough good things about my experience at Ford Lincoln Fairfield. The process of purchasing a vehicle for my business was very scary for More

by MEMURPHYnapa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Domingo
May 05, 2014 -

Ford Lincoln Fairfield responded

Mary, Thank you for taking the time to write us a great review on DealerRater. At Ford Fairfield we truly appreciate the value of creating lifetime customers by caring about our guests. We hope to have the pleasure of working with you again in the future. Be sure to take advantage of our complimentary, scheduled shuttle service if you ever bring your car in for maintenance or repairs. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

May 03, 2014

Simply awesome Matt takes the time to get to know his customers so he can get you into the car that fits you. He is simply awesome. More

by novagirl63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Swoyer, Matt Swoyer
May 05, 2014 -

Ford Lincoln Fairfield responded

Thank you for choosing Ford Fairfield and congratulations on your new car. The knowledge that Matt helped get you into a car that was tailored to fit your individual needs is fantastic. Please let us know if there is any automotive need we can be of assistance with in the future, and come back to see us anytime. Also, please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

April 30, 2014

Very pleased with my purchase i got a great little car thats good on gas. everyone there was really friendly and i really appreciate that. i thought the price could be a little low More

by dananovoa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Ramirez
May 02, 2014 -

Ford Lincoln Fairfield responded

Thank you for taking the time to write us a great review on DealerRater. I’m very pleased to hear that we’ve earned your continued business, and I know we will work hard to maintain it for many more years to come. We would love to work with you or your family again; so please feel free to call us with any automotive needs you may have in the future. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

April 30, 2014

Great customer service I recently purchased my Ford Edge from Ron. He was very friendly and took the time to show me everything I needed to know about the type of car I was More

by vee24isaiah24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tilson, Ron Tilson
May 02, 2014 -

Ford Lincoln Fairfield responded

Thanks so much for this great review. I’m glad that we earned your confidence with our no-nonsense, honest approach to customer service. Congrats on your new Ford Edge, and we look forward to working with you in the future. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

April 30, 2014

Great Customer Service At Ford Fairfield I recieved excellent customer service at Fairfield Ford. I wanted to purchase a Dodge Durango and I was introduced to Ron Tilson and his service was p More

by bullys85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tilson, Ron Tilson
May 02, 2014 -

Ford Lincoln Fairfield responded

Thank you for the lovely feedback. We're so glad we were able to help you find just what you were looking for and make the transaction a quick one. lease enjoy your new Durango, and don't hesitate to come see us again if you need any assistance with your vehicle. Also, don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

April 30, 2014

would recomend I would like to share dealing with buying a new car. staff was friendly.My sales rep. Daryl Perkins went above and beyond for me. All my questions had More

by cBRITT678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl Perkins
May 02, 2014 -

Ford Lincoln Fairfield responded

Thanks for going out of your way to leave this positive feedback. I am happy to hear that Daryl worked hard to go "above and beyond" for you and answer all your questions. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

April 30, 2014

Great experience I am currently in the exploration phase of a new car purchase, not really planning on buying for a few month yet. I have been looking at a possible hy More

by gdvinson
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins
May 02, 2014 -

Ford Lincoln Fairfield responded

Douglas, Thanks for taking the time to share your experience. It is imperative our customers drive away having received excellent customer service, and after reading your review it seems as though our team made an impact. Please let us know if there is any automotive need we can be of assistance with in the future, and come back to see us anytime. Also, don’t forget that we provide a complimentary, scheduled shuttle service as part of our “10-Point Value Guarantee” if you ever bring in your car for servicing. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

April 30, 2014

Simpkins Family My husband and I were very pleased with the service at Ford Lincoln in Fairfield CA. We came to lease a vehicle we were surprised at how easy the proc More

by DSIMPKINS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taurus Hamilton
May 02, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Feel free to contact us with any automotive needs you might have in the future. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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