Ford Lincoln Fairfield

Very happy customers We had a really good experience buying our Ford Fusion from Ford Fairfield on May 24. Direct Sales Managers Sonja Farias was very helpful and easy to We had a really good experience buying our Ford Fusion from Ford Fairfield on May 24. Direct Sales Managers Sonja Farias was very helpful and easy to work with, answering our questions and making suggestions that were helpful. She made the process of buying a car much less stressful than we anticipated. More

Ford Lincoln Fairfield Experience I had a great experience and I would go back to buy my next car or truck in the near future. Bob Martin made the experience free and painless along wi I had a great experience and I would go back to buy my next car or truck in the near future. Bob Martin made the experience free and painless along with the rest of the staff. It was a great time to buy a 2014 F-150. I would recommend going this dealership because they have great prices and their inventory is unreal. More

Taurus is the best! from Goldie H Taurus helped us to buy mustang for really low interest. im so happy. he is very nice. always answers his phone. i didnt have much time and he helped Taurus helped us to buy mustang for really low interest. im so happy. he is very nice. always answers his phone. i didnt have much time and he helped to purchase it pretty quick. overall very happy . good job Taurus!! ( i like free car wash but i dont like it because it doennt really cleans a car maybe u guys need new one) More

Ford of Fairfield I'm giving the Ford of Fairfield dealership a high rating simply because they went far beyond our expectations. They have great customer service on th I'm giving the Ford of Fairfield dealership a high rating simply because they went far beyond our expectations. They have great customer service on their sales team, and their managers were outstanding in making us feel important. This was by far was the best buying experience we've had bar none. Follow up: to prove my point about customer service. Jeff Perkins called two days later to see if everything was ok and if we had any questions about the Explorer. He also offered to show me how to program our upcoming trip into the navigation. GREAT people work here. This dealership knows how to do and keep your business!!! More

Great experience! I found this dealership online after looking for a vehicle for about a month. They had the most selection of vehicles on their website with great pr I found this dealership online after looking for a vehicle for about a month. They had the most selection of vehicles on their website with great prices. I received a phone call within minutes after submitting an inquiry online, which is the reason I purchased this car the same day. Other dealerships did not call me back until after 5 pm., by that time I had already finalized the deal with Ford Lincoln Fairfield. Sonja called me, found out what exactly I was looking for and called me back within the hour. She emailed me all the info for the vehicles that she found for me. Although I lived about 40 miles away from this dealership, I was there within a couple of hours to meet with her. On our way there I was very nervous about going to a dealership to purchase a car because I've never had a memorable experience. From applying for the loan to choosing the right car, Sonja really put us at ease. She was professional and understanding of our situation. The vehicle that we wanted was located in Marin, although she told me she was off at 6pm, she never hesitated to drive to Marin to pick up the car so that we could drive home with our new car the same day…must’ve been around 9 pm when everything was finalized. Being a manager in sales/service myself, I really appreciate the great experience that Sonja gave us. When she asked me to do a survey for her, I did not hesitate. What a wonderful experience we had, and would definitely recommend this dealership to friends and family. Thank you, More

Outstanding Experience! From the first contact with a salesperson to the moment I drove off the lot, the experience was outstanding. I couldn't be more pleased with the serv From the first contact with a salesperson to the moment I drove off the lot, the experience was outstanding. I couldn't be more pleased with the service and the car. I will return to Ford for my next car purchase and recommend this dealership in particular to others. I have two sons of driving age and will encourage them as well to chose Ford when purchasing a car. More

Sales experience I was a previous customer of this dealership which i bought my first car. The experience was was flawless as i never experienced from other dealership I was a previous customer of this dealership which i bought my first car. The experience was was flawless as i never experienced from other dealerships! So made me decide to come back and get our second car for my growing family, as expected its the same experience but got better! Bryan Rice walked us thru the process with ease and explained to us every detail of our purchase. Sure enough he won our confidence and trust that we are getting a good deal. I've been thru other dealerships and the experience was xxxx unlike at ford fairfield which stands up to its name as the big easy! Surely will be coming back in the future! Leo Cunanan More

An experience to Remember ! Speaking on behalf of the Sales Team at Ford in Fairfield I had an awesome experience I called the dealership this morning and ended up signing paper Speaking on behalf of the Sales Team at Ford in Fairfield I had an awesome experience I called the dealership this morning and ended up signing paper work the same day NO hassle, No games, excellent customer service , and the paper work didn't take hours and hours. They actually did most of the work when I left for work . I would recommend them to anybody . Ask for Bryan Rice he is the absolute best More

Deal with trade in completed in 1hr 30 mins This is my first Ford I have every owned. I have owned 3 Chevys (Cavalier, Camaro, Traverse), Honda (Accord, Prelude), Mitsubishi (Eclipse), BMW (328i This is my first Ford I have every owned. I have owned 3 Chevys (Cavalier, Camaro, Traverse), Honda (Accord, Prelude), Mitsubishi (Eclipse), BMW (328i), Acura (RSX-S) and Nissan (Titan). I have to say by far, this was the best experience I have every had. Most of the time you leave the dealership, you leave questioning, could I have gotten a better deal, did I just get taken to the bank. I left knowing I was given a great deal on my 2014 Ford Fussion Engeri SE. Bryan in sales was friendly but not over friendly. Treated my as a person and not another sale. Bill in Finance was straight forward with everything, explain all the numbers and what all the numbers meant. I was given KBB pricing on my trade in instead of the dealers NADA pricing. Overall, I enjoyed my experience and thinking about trading my Chevy Traverse in for a Ford. Outstanding Team at Fairfield Ford. More

Purchasing my Dream Truck Overall my experience was very very enjoyable and hassell free. I was connected with Mr. Rice through a freind who does business with Fairfield Ford. Overall my experience was very very enjoyable and hassell free. I was connected with Mr. Rice through a freind who does business with Fairfield Ford. Brian was excellent, forthright and sharp through the whole experience. Brain and I built a repoir for a fewe weeks before I purchased the truck. Brian was aware of not only hte vehicle but also the inventory at other dealerships. Brian's product knowledge helped tremendously with my decison to purchase the new truck. Brian went above and beyond to provide superior service. Brian delivered the truck to my house and we signed paperwork in less than 15 minutes. All of the details we discussed through the process were spot on and correct. Brian provided me great service and a fantastic deal for the truck; he made my experience very very enjoyable. After the sale Brian has also kept in contact with me and continued to provide me service. Brian is by far the best salesman I have dealt with u[p to this point and I will continue to recoomend all of my friends, familiy and loved ones to him. More