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Ford Lincoln Fairfield

Fairfield, CA

4.7
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

June 16, 2014

Good deal and Great service It is the first time i bought vehicle in US, got a really good deal and great service in Ford Lincoln Fairfield. And Bryan is so nice, good guy u can More

by andylei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Rice
Jun 20, 2014 -

Ford Lincoln Fairfield responded

Andy, Thank you so much for your feedback. Bryan is great with people and focuses on what the customers' needs are. I am happy to hear that you got a great deal and great service from us. Your feedback will help us improve our procedures in any way that we can to provide better service going forward. Until then, don't forget to take advantage of the complimentary 119-point annual inspection that we provide as part of our "10-Point Value Guarantee". Sincerely, Dustin Marazzito, General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

June 15, 2014

Praise for DaRon Owens DaRon Owens helped us with questions which was not explained to us when we bought the car and and assisted with all our and concerns. David and Glor More

by piilani
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
DaRon Owens
Jun 17, 2014 -

Ford Lincoln Fairfield responded

We appreciate your feedback. Our top priority is to satisfy the needs of our customers. I am happy to hear that DaRon was able to assist you with all your concerns. If you have further needs for your car, please don’t hesitate to contact us. Don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

June 15, 2014

ford lincoln fairfield Friendly,informative staff and great prices makes a wonderful experience. I will shop at this dealer in the future and will refer friends and family. More

by scorpiochic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian rice
Jun 17, 2014 -

Ford Lincoln Fairfield responded

Thank you for your feedback. It is great to hear that you had a wonderful experience with us. We cant wait to see you, your friends and your family in the future. In the meantime, remember that well perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

June 14, 2014

Best experience in buying a car at a dealership! We were very surprised when we got there and found that the prices were set like Car Max. This took a lot of the stress out of worrying about hagglin More

by valerinarn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 17, 2014 -

Ford Lincoln Fairfield responded

We appreciate your time to write this review. At Ford Fairfield, we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. I am very pleased that Sonja was able to provide you a knowledgeable and pressure-free car buying experience. Please come back in to visit if you have any concerns about your car. Also, don't forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our 10-Point Value Guarantee. Sincerely, Dustin Marazzito General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

June 14, 2014

Great help in finding the right vehicle I had spent several weeks looking online for a new 2014 Mustang GT with a manual transmission. Where I live, summer temperatures make leather seats ve More

by lonerabbit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Maddux
Jun 17, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to share your feedback with us. We do our best to find the perfect car for our customers. I am very pleased that Michelle and Allie were able to do that. We make sure that all of our employees are friendly and courteous. We would love to work with you again in the future. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Sincerely, Dustin Marazzito General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

June 12, 2014

excellent service by Taurus Hamilton Came to Fairfield Ford to buy a new car, Taurus Hamilton was so professional, considerate of our time and made the experience, stress free. I would More

by mindimichelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 12, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time out of your day to share your experience with everyone. We are delighted to hear that you had a stress-free purchase with Taurus. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Congratulations on your new vehicle and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every Ford Fairfield vehicle as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

June 11, 2014

Ford Raptor Purchase I just got a 2014 Ford Raptor. I had been looking for a while and every other dealership was marking up the MSRP by way to much. This dealer gave me More

by rssanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 12, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. Our team strives to ensure a seamless process and enjoyable experience for every guest and we are glad that this was the case during your last visit. Feel free to call us or swing by if you have any automotive needs down the road. Be sure to take advantage of the complimentary, scheduled shuttle service that our dealership provides as part of our “10-Point Value Guarantee” the next time you visit our service center. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

June 08, 2014

Marissa My first visit was only to look and price vehicles. I met Bob Martin. He was so informative and helpful. He gave me clear explanations for ALL of my q More

by Mbyrne707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Martin
Jun 10, 2014 -

Ford Lincoln Fairfield responded

Thank you very much. It is always reassuring to hear that all of your questions were answered thoroughly and other available options introduced for your consideration. Congratulations on your new Fusion and don't hesitate to come see us again if you need any assistance with your vehicle. Please consider taking advantage of our complimentary shuttle service we offer as part of our “10-Point Value Guarantee” the next time you bring in your car for service. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

June 08, 2014

Satisfied Tyrone and Greg are a great combination. Both were accommodating, relaxed, personable and patient. My next car will be bought from this dealership fo More

by Erack300c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Thompson
Jun 10, 2014 -

Ford Lincoln Fairfield responded

Thank you for the compliments. It is great to know that Tyrone and Greg were able to provide you with pressure-free and accommodating service. Please let us know if there’s any other automotive need that we can assist you with in the future. Also, be sure to take advantage of our complimentary shuttle service if you ever bring your car in for maintenance or repairs. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

June 05, 2014

Excellent Service Matt went above and beyond to help us get the vehicle we wanted at a fair price! He also made sure we got a fair trade-in value on our old vehicle. We More

by QuintanaFam43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Swoyer
Jun 06, 2014 -

Ford Lincoln Fairfield responded

Thank you for the rave review. We are pleased to hear you got a great value on your purchase and that Matt was so helpful throughout the process. We hope to get the chance to earn business again in the future. Also, don’t forget that we provide a complimentary, scheduled shuttle whenever you bring in your car for servicing as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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