Ford Lincoln Fairfield
Fairfield, CA
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I love my C-max I took my husband to pick-up his Ford Truck that was being serviced and decided to look around the lot to see what was new. I really was thinking abo I took my husband to pick-up his Ford Truck that was being serviced and decided to look around the lot to see what was new. I really was thinking about a Ford Escape, but the C-max caught my eye. My sales associate Bob was very helpful when I could not make my decision he asked all the right questions and knew everything I needed to know about both vehicles. I would send anyone looking for a new or used car to Ford and recommend Bob Martin as the associate to go to. He was very friendly and even understood my husband jokes. Also you can't beat the free car wash every week if you buy a car here. Thank you everyone at Ford Fairfield More
Great Salesman Experience w/ Daron.Owens This dealership is amazing. Although I'm not big on the FORD brands, my salesman somehow convinced me to give FORD a second thought. Over the weekend This dealership is amazing. Although I'm not big on the FORD brands, my salesman somehow convinced me to give FORD a second thought. Over the weekend I caught myself browsing for a new car at this dealership. I know I'm not quite ready to commit but in the next month or so I will be. So, I stopped in to check out the inventory. I was approached by a very professional young man. His name is Daron. He answered all of the many questions I had and some concerns. He did it with such patience and clear clarifications. He didn't harass me to commit to something I wasn't sure about. But he definitely led me to want to come back and get my new car from here. Daron is very passionate of the nature of his work and was very knowledge of the products of which he is selling. I commend him for that. Some sales people try to push you to buy anything for commission. But he is more compassionate and only offered options from what he felt would fit my lifestyle. So, I hope to come back to this location and purchase my new ride with his help. Daron is awesome! Please look for him the next time you are visiting the dealership. He will be more than happy to assist you with any and all of your needs. I recommend this dealership overall. More
Great Car Buying Experience/Great Service I was very impressed with the exceptional service during my most recent car buying adventure. Taurus Hamilton is a true asset to Ford Lincoln Fairfie I was very impressed with the exceptional service during my most recent car buying adventure. Taurus Hamilton is a true asset to Ford Lincoln Fairfield. From the moment we spoke in the showroom Taurus was professional and he truly is a natural at customer service. I was especially impressed with his low key "not pushy", but informative demeanor. He went over FLF 10 Point Value benefits, answered all of my questions, and just plain made me comfortable with the entire buying experience and Ford Lincoln Fairfield. I had been looking at other autos at other dealerships as well. Taurus is the reason I purchased my vehicle from FLF. I have already recommended FLF and Taurus to friends at work. I also wanted to commend your Finance lady Seffie. She was efficient, very thorough and very friendly which made the entire "sign here" experience pleasurable. Kudos to Taurus and Seffie and to Ford Lincoln Fairfield for providing such a wonderfully Customer Service oriented staff. More
Excellent experience Couldn't have asked for a better experience. No hassle, knowledgeable sales consultant, quality product, will return for the customer service and com Couldn't have asked for a better experience. No hassle, knowledgeable sales consultant, quality product, will return for the customer service and competitive prices. Will recommend. More
Excellent Service We had a wonderful time purchasing our new vehicle at the Ford dealership in Fairfield. Benny was very friendly and helpful as well as informative whe We had a wonderful time purchasing our new vehicle at the Ford dealership in Fairfield. Benny was very friendly and helpful as well as informative when it came to a decision between the different type of cars we were looking at. Helping us get a great deal and making sure we were taken cared of while there allowed time to go by fast. Thanks for all the great service! Since getting our car, we have recommended your dealership to our friends and family. We look forward to doing further business with you. More
Taurus Hamilton great customer service Overall everybody is very nice despite the few mishaps I had encountered but ford took care of it. Every one seems real happy to work at this dealers Overall everybody is very nice despite the few mishaps I had encountered but ford took care of it. Every one seems real happy to work at this dealership. Taurus is exceptional and very in tune with the buyers needs. More
Sonja was amazing!!! Sonja went above and beyond to make sure we had an amazing experience before we even walked in to see her. She connected with our young daughter in a Sonja went above and beyond to make sure we had an amazing experience before we even walked in to see her. She connected with our young daughter in a way that made the whole experience as wonderful as we could have hoped. Little Elizabeth still remembers her almost 2 months later! It was her birthday and in no way did we feel like we were intruding or anything on her special day. We loved out experience with her and all of the staff we came in contact with. We also LOVE the insurance agent we met there who helped us get a great insurance plan on our new vehicle so we were covered from the moment we signed our contracts. HIGHLY recommend this dealer and the lovely Sonja anytime we have the chance! Thanks again! More
Awesome customer service!!! I had the most amazing experience at this dealership. Everyone provides excellent customer service. The no haggle policy is real - no pressure. Taurus I had the most amazing experience at this dealership. Everyone provides excellent customer service. The no haggle policy is real - no pressure. Taurus is knowledgeable about the products and super easy to work with. I totally recommend this dealership. More
Ford Sales Experience Feedback I was very pleased with the customer service I received from Taurus Hamilton. He went out of his way to ensure my overall satisfaction of the vehicle I was very pleased with the customer service I received from Taurus Hamilton. He went out of his way to ensure my overall satisfaction of the vehicle by locating my vehicle of preference (including my numerous choice features). My purchase experience went smooth and I am still glad to this day for my choice. More
Best Customer Service Jeff Perkins and the people at Ford Fairfield are awesome. From sales to service I'm always treated friendly, fairly, respectfully, with courtesy. The Jeff Perkins and the people at Ford Fairfield are awesome. From sales to service I'm always treated friendly, fairly, respectfully, with courtesy. They are not pushy and know everything about the vehicles they are selling. They are a pristine example of what The Ford experience should be. And what a consumer should come to expect. I recommend Fords to all my friends, along with going to see Jeff and the staff at Ford Fairfield. More