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Ford Lincoln Fairfield

Fairfield, CA

4.7
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

July 03, 2014

I love my C-max I took my husband to pick-up his Ford Truck that was being serviced and decided to look around the lot to see what was new. I really was thinking abo More

by WiseC2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Martin
Jul 07, 2014 -

Ford Lincoln Fairfield responded

On behalf of our dealership, I sincerely thank you for taking the time to write this review about your experience at our dealership. Bob is a great people person and he strives to create a positive experience for every customer. He will be very happy to hear that he was successful in that endeavor. If there’s anything else that we can do to help you with regards to your car, please don’t hesitate to let us know. In order to help keep your vehicle in tip-top shape, don’t forget to take advantage of the complimentary, yearly 119-point inspection we provide to all our customers for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 02, 2014

Great Salesman Experience w/ Daron.Owens This dealership is amazing. Although I'm not big on the FORD brands, my salesman somehow convinced me to give FORD a second thought. Over the weekend More

by soinluvwitpink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daron Owens
Jul 03, 2014 -

Ford Lincoln Fairfield responded

On behalf of our dealership, I sincerely thank you for taking the time to write this review. Daron is great with people and focuses on what the customers’ needs are. At Ford Fairfield, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Daron was able to show you dedicated and personalized service. Thank you for the recommendation and if there’s anything else that we can do to help you with regards to your car, please feel free to let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 02, 2014

Great Car Buying Experience/Great Service I was very impressed with the exceptional service during my most recent car buying adventure. Taurus Hamilton is a true asset to Ford Lincoln Fairfie More

by debrel1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taurus Hamilton & Seffie KAur
Jul 03, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to share your experience with us. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. Taurus is an asset to Ford Fairfield and I am glad to hear that you were impressed with his consistent professionalism and great customer service. I am happy to hear that you had a pleasant experience with Seffie. Thank you for recommending us. We look forward to working with you again in the future. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 01, 2014

Excellent experience Couldn't have asked for a better experience. No hassle, knowledgeable sales consultant, quality product, will return for the customer service and com More

by dlew71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Maldonado
Jul 01, 2014 -

Ford Lincoln Fairfield responded

We appreciate you for taking the time to share your experience with us. I am very pleased that our great customer service has earned your repeat business. Thank you for the recommendation. We are eager to see you again on your next visit. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 01, 2014

Excellent Service We had a wonderful time purchasing our new vehicle at the Ford dealership in Fairfield. Benny was very friendly and helpful as well as informative whe More

by lewmanchu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Maldonado
Jul 01, 2014 -

Ford Lincoln Fairfield responded

I sincerely thank you for going out of your way to write this review about your experience at our dealership. Benny is great with people and focuses on what the customers’ needs are. I am pleased that you had a wonderful experience with him. Thank you for recommending us to your family and friends. We can’t wait to assist you again on your next business with us. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 01, 2014

Taurus Hamilton great customer service Overall everybody is very nice despite the few mishaps I had encountered but ford took care of it. Every one seems real happy to work at this dealers More

by nonchalantle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2014 -

Ford Lincoln Fairfield responded

We appreciate your time to write this review. We love hearing about customers that have a positive experience at Ford Fairfield and we are glad you are one of them. Taurus is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your positive experience. Don’t hesitate to contact us if you have any questions about your car. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 01, 2014

Sonja was amazing!!! Sonja went above and beyond to make sure we had an amazing experience before we even walked in to see her. She connected with our young daughter in a More

by Sgildon23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2014 -

Ford Lincoln Fairfield responded

Thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. Sonja is great with people and I am pleased to hear that she went above and beyond to provide you an amazing experience. If there’s anything else that we can do to help you with regards to your car, please feel free to let us know. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 01, 2014

Awesome customer service!!! I had the most amazing experience at this dealership. Everyone provides excellent customer service. The no haggle policy is real - no pressure. Taurus More

by TyKaGo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2014 -

Ford Lincoln Fairfield responded

We appreciate you for taking the time to write this review about your experience at our dealership. Each employee is a valued member of the Ford Fairfield team and we all strive to provide excellent service. Thank you for the recommendation. We hope to see you again soon. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 01, 2014

Ford Sales Experience Feedback I was very pleased with the customer service I received from Taurus Hamilton. He went out of his way to ensure my overall satisfaction of the vehicle More

by aga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for this review. It is wonderful to hear that you were pleased with the customer service that you received from Taurus. At Ford Fairfield, we always strive to provide the utmost in quality and customer satisfaction. Please come back in to visit if you have any concerns about your car. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

June 30, 2014

Best Customer Service Jeff Perkins and the people at Ford Fairfield are awesome. From sales to service I'm always treated friendly, fairly, respectfully, with courtesy. The More

by Angelmilliord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Perkins
Jun 30, 2014 -

Ford Lincoln Fairfield responded

We appreciate you for taking the time to write this review. I am very pleased to hear that you had an awesome experience with Jeff and our team. We are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. At Ford Fairfield, we value our customers and we look forward to seeing you on your next visit. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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