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Ford Lincoln Fairfield

Fairfield, CA

4.7
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

July 14, 2014

Straight forward, clear, no hassle I bought my first car here and Lorenzo was the sales person we worked with. We started off on the lot and then went inside to check their website to f More

by olivia92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo, Heather Vladislavich
Jul 14, 2014 -

Ford Lincoln Fairfield responded

I sincerely thank you for going out of your way to write this review. It is reassuring to know that Lorenzo provided you a hassle-free and welcoming shopping experience. Lorenzo’s primary concern is delivering great customer service; that means giving each of our guests the time and attention they deserve. Thank you for the recommendation and we look forward to working with you again in the future. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 13, 2014

Great experience! I had a great experience leasing my first Ford. Michelle and Sonja were wonderful and didn't make me feel pressured at any time during the sale which More

by Kelli52685
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Domingo, Sonja Farias
Jul 14, 2014 -

Ford Lincoln Fairfield responded

Thank you for sharing your experience with us. We love hearing about customers that have a great experience at Ford Fairfield and we are glad you are one of them. I am very pleased that Michelle and Sonja were able to provide you a wonderful and pressure free experience. We know that buying a car is an important decision and we are proud that you chose our dealership. We would love to assist you again on your next visit. Don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 11, 2014

No Pressure-Got what we wanted We went into the dealership knowing what we wanted. Our Salesperson, Michelle was very friendly and worked hard to find us the vehicle with the ameni More

by Darla Stever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
We shared emails with Franco and got alot of information before meeting with Michelle
Jul 14, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to share your experience with us. Michelle is an asset to Ford Fairfield and it is great to hear that she was able to find the perfect car for you. Please feel free to call us if you have any questions about your car. Also, don't forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 10, 2014

My Fusion lease. Bob led me through the vast inventory of Fusion Hybrids while my wife waited inside the dealership. He then drove my 3 choices up to the showroom so More

by Adicha14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Martin
Jul 11, 2014 -

Ford Lincoln Fairfield responded

Thank you for writing us this review. It is wonderful to know that you feel confident in your decision to choose Ford Fairfield, as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. For more questions or automotive needs, please visit us on your most convenient time. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 09, 2014

Friendly and accommodating. Everyone was very friendly and extremely accommodating. I was in the process of selling my car and they were totally fine with waiting a few hours so More

by Sfrisch3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Martin, Rusty
Jul 10, 2014 -

Ford Lincoln Fairfield responded

I sincerely thank you for going out of your way to write this review about our dealership. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further automotive needs, please come back to see us. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 09, 2014

Bryan Rice, Dustin Marazzito & Christian Guyer are amazing! I recently purchased our third car with Ford Lincoln Fairfield. After helping us with a 2013 Boss 302 a year ago and a 2014 Explorer Sport a few weeks More

by bretlasalle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Rice, Christian Guyer
Jul 10, 2014 -

Ford Lincoln Fairfield responded

It was a pleasure to read about your third experience with Ford Fairfield. Congratulations on your 2014 Ford F150. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Dustin was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business. We look very forward to seeing you again in the future. Please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 07, 2014

Ford Flex Limited Purchase My Wife and I had a great experience purchasing our new Ford Flex at Ford Lincoln Fairfield. This is our 2nd purchase from this dealer. We got a great More

by rehays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Fisher
Jul 08, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to share your experience with us. We love hearing about customers that have a great experience at Ford Fairfield and we are glad you are one of them. We make sure that all of our employees are friendly, professional and knowledgeable. Thank you for the recommendation. We would love to work with you again in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 07, 2014

Best car sales experience ever. I got a 2014 CMAX Energy and Brittney was so wonderful and pleasant. She was a trooper the entire 8 hours I was there and she didn't push me into doin More

by Kenzie Sage
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Bogacki
Jul 08, 2014 -

Ford Lincoln Fairfield responded

Kenzie, Congratulations on your new CMAX Energy. It is great to hear that you had a wonderful and pleasant experience with Brittney. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. We look forward to working with you again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 07, 2014

Friendly Benny was recommended to me by other family member that have purchased vehicle at ford. I was told that he is nice, friendly and that he would help me More

by chiquilla1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Maldonado
Jul 07, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to writhe this review. Benny is a valued member of our team and I am glad to hear that you were pleased with the service that you received from him. Thank you for the recommendations and we look forward to working with you again soon. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 04, 2014

Valuable service and support I'd like to say how thankful I feel to know I'm spending my hard earned money with a dealership that also supports local charities. GOOD JOB guys! More

by ksj103073
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorenzo Rodriguez and Christian, Matt Swoyer, Dwight Williams
Jul 07, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for your feedback. It is great to hear about your positive experience at our dealership. We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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