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Ford Lincoln Fairfield

Fairfield, CA

4.7
693 Reviews

3050 Auto Mall Ct

Fairfield, CA

94534

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Showing 693 reviews

July 28, 2014

Awesomeness Matt is a completely friendly and approachable person. This doesn't surprise me because so is everyone else at Ford of Fairfield, which has me conclu More

by acdcfreak78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Swoyer
Jul 29, 2014 -

Ford Lincoln Fairfield responded

Thanks so much for the nice review. Matt is a key component of our team here at Ford Fairfield and he will be very happy to hear about your experience. We set high expectations for ourselves and the fact that we earned your repeat business can only mean that we are approaching that goal. Please come back to see us if you need anything with regards to your car. Also, do not forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 28, 2014

thanks Ford for my Honda! Was able to get an awesome used 2010 Honda through Ron. Love it! He made the process super easy & fun! Really nice guy! I have recommended all my frie More

by ristinatilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tilson
Jul 29, 2014 -

Ford Lincoln Fairfield responded

Thank you for taking the time to write this great review. We are glad that we made your car-purchasing experience a good one, especially through Ron and his dedication. Thank you for the recommendation. If there is any other automotive need we can assist you with, please do not hesitate to let us know. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 27, 2014

I had awesome service! Thank you :-) Lorenzo/Christian was very friendly. He treated me with respect and very easy to work with. I would recommend this Ford dealership just on my interact More

by daisysdealerrater2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorenzo/Christian
Jul 28, 2014 -

Ford Lincoln Fairfield responded

Daisy, Thank you so much for taking the time to share your feedback with us. It is great to hear that our staff was able to provide you a satisfying service. Thank you for recommending us. If there is anything else that we can do to help you with regards to your car, please feel free to let us know. Also, do not forget that every vehicle purchased from car comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 26, 2014

You aré the best We went to other dealerships but their service and deals wasn't the best and we went to Fairfield Lincoln Ford and we were surprised about their se More

by Emiliojamna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DalNiel polk
Jul 28, 2014 -

Ford Lincoln Fairfield responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence and we are happy to hear that we were able to provide you a comfortable shopping experience. Please come back in to visit if you have further automotive needs. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 25, 2014

Great Dealership Very good dealership after having poor experiences at both Honda of Fairfield and Toyota of Fairfield. Benny was super helpful and got us the exact ca More

by sfgiantsfan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Maldonado
Jul 28, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to share your feedback with us. It is great to hear that Benny was able to help you find the exact car that you were looking for. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Oh, and do not forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 22, 2014

awesome, friendly service Great customer service and everyone was very friendly..Lorenzo and Greg and Heather were very professional and friendly and accurate. we will recomme More

by tashashelton06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Jul 23, 2014 -

Ford Lincoln Fairfield responded

We would like to thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Ford Fairfield team and we all strive to provide excellent service. Thank you for recommending us and we look forward to seeing you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 20, 2014

sales I was glad and very comfortable to find out she was a part of the US military, and I was pleased with the customer service from her and I will recomme More

by seabeerobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maribel Mata
Jul 21, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to write this review. We try our best to provide a comfortable car buying experience for all our customers. We are dedicated to providing excellent customer service and we are ecstatic to hear that your experience reflected this dedication. We would love to work with you again in the future. In the meantime, remember that we will perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 20, 2014

Excellence I was extremely happy with the quality and experience of Ms. Maribel Mata. She was extremely knowledgable with the options, pricing, and different mod More

by firemedic881
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maribel Mata
Jul 21, 2014 -

Ford Lincoln Fairfield responded

We appreciate the time it took for you to share your feedback with us. Maribel is a valued member of the Ford Fairfield team and I am happy to hear that you were please with the customer service that you have received from her. Thank you for the recommendation and we look forward to working with you again in the future. Until then, do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 18, 2014

"Moment to Remember" Ford Lincoln allowed me to look at the word dealership with a whole new meaning. I was very comfortable, happy, and satisfied with the purchase of my More

by ledmondson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maribel Mata
Jul 21, 2014 -

Ford Lincoln Fairfield responded

We appreciate you taking the time to share your experience with us and are happy to hear that Maribel was able to provide you a positive car buying experience. At Ford Fairfield, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as comfortable as possible for all of our customers. Please come back in to visit if you have further automotive needs. Also, do not forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

July 18, 2014

Lovely!! Maribel Mata was my sales rep and she was amazing. The only Fiesta that fit what I wanted was out of my budget. But she made helped me get the car I More

by pickle0801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maribel Mata
Jul 21, 2014 -

Ford Lincoln Fairfield responded

Thank you so much for taking the time to share your experience with us. Maribel is an asset to Ford Fairfield and I am happy to hear that she helped you get the car you wanted. If there is anything else that we can do to help you with regards to your car, please feel free to let us know. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Dustin Marazzito – General Manager dustinmarazzito@fordfairfield.com | 877-399-5027

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