Ford Ford of Delavan
Delavan, WI
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This card dealer runs under the scheme that they are a Christian organization. Yet, they sold me a car in which the window sticker on the internet did not disclose the fact that it had a slight leak in th Christian organization. Yet, they sold me a car in which the window sticker on the internet did not disclose the fact that it had a slight leak in the lower intake manifold gasket and a oozing of the front upper valve cover gasket. I noticed it on the window sticker that had already been removed from the vehicle prior to me showing up to drive it and pick it up. I saw it after I had already written the check out. I had the mechanic show me the oozing and it really was not a big deal and an easy fix for my mechanic if it did start to actually leak or burn oil. However, less than 20 hours after I left the ignition locked up on me and i had to cancel all my doctor appointments for the day and find a way to get my kids from day care and try to get it towed to the dealer. The tow truck driver told me to tap the key and it might start. So I did with my hand and it did. I drove it all the way back to the dealer with my 9,8,2,and 1 year old and had to take them to Mcdonalds to eat while they looked at it. The only good experience was the 2009 Ford Flex I was able to drive for the few days it would take them to fix it. Then on Saturday they called me and they expected me to pay for $100 dollar warranty deductable. I will never go back to these hypocrites More
Recently bought a new F-150 from Kunes Country Ford. Stephany was extremely helpful in locating the exact make/model truck that I requested. She was able to answer all of my questions in a timely manne Stephany was extremely helpful in locating the exact make/model truck that I requested. She was able to answer all of my questions in a timely manner and made the buying process a painless ordeal. Would recommend the staff at Kunes Country Ford to everyone! More
I spoke with Gregg initially and within minutes of us narrowing down what vehicle I was interested in, I was on a test drive with Sarah. She was great! Very comfortable to be around, down to earth, fun a narrowing down what vehicle I was interested in, I was on a test drive with Sarah. She was great! Very comfortable to be around, down to earth, fun and wasn't afraid to give me her opinion on the options available. The ones she recommended were for good reasons but she also didn't try to coerce me into more than I was comfortable with. I appreciate Sarah's enthusiasm and her fun-loving nature and know that I can recommend her to others knowing they will be treated with the same respect she gave me. Thank you to both Sarah and Gregg for making this car-buying experience a positive one! More
I recently bought a new Ford Focus from Kunes Country Ford. I found the sales and financial specialists knowledgeable, helpful, friendly, and honest. Upon arrival, my car was ready, and the paperwork h Ford. I found the sales and financial specialists knowledgeable, helpful, friendly, and honest. Upon arrival, my car was ready, and the paperwork had been drawn up. I could not have had a better experience. I’m sure I will buy my next car from Kunes Country Ford. By the way, the 2012 Ford Focus is awesome. More
Our experience with these 2 professionals was better than anyone could imagine. Dane is very helpful in answering all our questions without any pressure, and Kristen went above and beyond in arranging our fi anyone could imagine. Dane is very helpful in answering all our questions without any pressure, and Kristen went above and beyond in arranging our financing! Kudos to both, and to the entire Kunes team! Dean & Sharon Thomas More
I have never been so blessed to have fun at a dealership where I could trust the people around me and know they were seeking my best interests. Not only was the experience the best car buying experience I' where I could trust the people around me and know they were seeking my best interests. Not only was the experience the best car buying experience I've ever had, but it was fun and educational as well. It's a welcome change to also see sales people work together and help each other in a sale, rather than competing. I was also very impressed that the owner would actually take the time to meet me and introduce himself, and offer his help where needed. It is evident that the dealership is blessed by the faithfulness of whom it surrounds. To all of you who made this happen, Bill, Sarah, Eric, Kevin, Dan, Nathan and Greg, Thankyou so much!!!!!!!!!!!!!!!!!!!! I have truly been blessed by the purchase of this car and meeting all of you!! My sincere prayers and blessings to you all!!!! Sincerely, Susan Hanks. More
Purchased a 2012 Fiesta. By far the best car buying experience I have ever had. Joe Brandenburg made sure I had the vehicle that best fit my budget and my familys needs. Nathan and several others mad experience I have ever had. Joe Brandenburg made sure I had the vehicle that best fit my budget and my familys needs. Nathan and several others made the financing happen. Unlike other dealerships I have patronized, at Kunes I felt they really went the extra mile to meet my needs. Mark & Jenny Hoke More
We had a very unique situation when we purchased a used car from Kunes. Just after one week, we ended up purchasing a New 2012 Focus. The Sales Team/Administrative were just unbelievable, with the way were car from Kunes. Just after one week, we ended up purchasing a New 2012 Focus. The Sales Team/Administrative were just unbelievable, with the way were treated. They went completely out of they're way to meet our every need and want while purchasing a new car, and in today society this is a very rare quality. We have purchased many new cars and have never been treated in this fashion. The Folks at Kunes make you feel like family, not just another paying customer. Thank you Sara, JR, and Nathan for all your patience you had with us through this expierence. With Sincere Gratitude, Dennis and Susan Durbin More
When we had very little to work with almost 2 years ago, Greg Kunes' team gave us the best we could afford (and beyond). Even at that time they treated us like we were more than what we were. Now recently Greg Kunes' team gave us the best we could afford (and beyond). Even at that time they treated us like we were more than what we were. Now recently when we'd saved, researched, and needed another more long distance vehicle, we wanted to return to those we felt had concern & care for us as a family. At Kunes Country it isn't just the salesman with his commission on his mind approach, but everyone on the floor, then onto the financial dept. on through to the ownership/leadership of the group, plus the service department who are in tune and interested. They all made us feel special. They were all attentive to the need ~ like family. Us getting what we needed/wanted at the very best price possible was the goal. We will continue to be returning customers and referring customers. 5 star! Total thumbs up! More
I have worked with Dane on many trucks (15) over the years. He recently start back at Kunes and I followed him. I will say Kunes is by far the best dearlership he has been at for overall sale and servic years. He recently start back at Kunes and I followed him. I will say Kunes is by far the best dearlership he has been at for overall sale and service. Thanks, for the great job Dane and the Kunes Team! More