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Fontana Nissan - Service Center

Fontana, CA

4.6
460 Reviews

460 Reviews of Fontana Nissan - Service Center

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October 18, 2019

Excellent Service! My service advisor Juan Melendez was very helpful and knowledgeable. He explained the type of work my vehicle needed and kept me informed throughout t More

by amiew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herman Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Fontana Nissan responded

Thank you for the recommendation! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

October 16, 2019

Excellent Always quick and excellent service from lily. I know I can always count on getting the best service for my vehicle as well as all of my questions answ More

by Adre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lily Shockley
Oct 17, 2019 -

Fontana Nissan responded

Adre, we sincerely thank you for the positive review, and look forward to seeing you again soon!

October 16, 2019

Service and change my car stereo My new car stereo was not working correctly, brought my car in for a sevice and told my advisor Lily the radio was not working and she got it ordered More

by rosauromeroh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lily Shockley
Oct 17, 2019 -

Fontana Nissan responded

We are proud of Lily and her efforts to ensure that your car is back to running like new. If you have any further questions, please give us a call. We're always happy to help!

October 16, 2019

Fabulous I wouldn’t take my truck anywhere else! I pulled up and was immediately greeted. Everyone made me feel welcomed and my repair was finished faster than More

by NickT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lily Shockley
Oct 18, 2019 -

Fontana Nissan responded

Thank you for your feedback Nick! We are thrilled to hear you are being treated with the world-class service we strive for. We look forward to providing you with another exceptional service experience again in the future.

October 16, 2019

Outstanding service I would highly reccomend this dealership to anyone and everyone, their level of service far exceeded my expetations. Everyone was very friendly and he More

by Slacombe83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicki Neuer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Fontana Nissan responded

We are extremely happy to read such a great review about Nicki and your experience at Fontana Nissan! If you have any further questions, please don't hesitate to reach out! Have a great day!

October 16, 2019

Awesome work Could not be happier with my service. I was only there for what seemed like no time at all and my car and I were taken care of. Thank You. More

by Frankie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicki Neuer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Fontana Nissan responded

Frankie, reviews like this give us motivation and help us ensure we provide high-quality care. Please feel free to contact us if we can be of any further assistance, we hope to be of service to you again in the future. Have a great day!

October 16, 2019

Awesome service! This dealership is amazing. I always receive professional and prompt service. The service director is always spot on with attention to detail and pr More

by DRAGGNLVR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicki Neuer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Fontana Nissan responded

Hi Draggnlvr! We're happy our service director was able was able to provide you amazing service during your past visit. If you have any further questions, please don't hesitate to reach out!

October 16, 2019

Great quality of workmanship This is the only place I trust to service my 17 titan. The staff is very knowledgeable and keeps me informed. Thank you Fontana Nissan! More

by adrian.caballero.948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braulio Barba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicki Neuer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Graciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pisani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lily Shockley
Oct 18, 2019 -

Fontana Nissan responded

Adrian, it's experiences like yours that really keep us motivated! Thank you so much for your feedback! We hope you have a great day!

October 16, 2019

Great customer service Great people and great service! Would recommend to all my friends and family the people here are always friendly and want to take care of you! More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicki Neuer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pisani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2019 -

Fontana Nissan responded

Hi Alex, thank you for taking the time to leave a review for us at Fontana Nissan. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 16, 2019

This place rocks! I get my 2017 Altima serviced here at the dealership because hands down the best customer service I have ever experienced! Lily S. (the service adviso More

by Nissangurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lily Shockley
Oct 17, 2019 -

Fontana Nissan responded

Nissangurl, we strive for 100% satisfaction, and it is great to see you had such a positive experience with the help of Lily. Your recommendation means a lot to us and we're happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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