Fontana Nissan

Picked up my Nissan Leaf and had a great experience. Fun staff, would recommend shopping for a car there! No pressure to buy! Salesman was knowledgeable about the car and was very through. Very polite. Dist staff, would recommend shopping for a car there! No pressure to buy! Salesman was knowledgeable about the car and was very through. Very polite. Distance from my house was long enough to get used to the new car. More

everyone there is very friendly, helpful, go out of their way to make sure you are taken care of. great customer service. I would buy another car from them. they made sure I knew how to work all the gadget way to make sure you are taken care of. great customer service. I would buy another car from them. they made sure I knew how to work all the gadgets in my car and offered to come to my house to eplain things again. It was easy to come to a price agreement and financing was also a very easy step. everything was explained to my satisfaction. More

Our visit consisted of great customer service, helpfull and informative consultants. We were first time car buyers and felt that the Fontana Nissan staff did there best to give us the best possible deals a and informative consultants. We were first time car buyers and felt that the Fontana Nissan staff did there best to give us the best possible deals available. Tamer and Rick were patient as well which meant a lot to us considering buying our first car is a big responsibility. Thank you Fontana Nissan staff. More

I have nothing but good reviews for everyone at Fontana Nissan. I took my rogue in because the transmission was acting up and we almost had a car accident. I took in on Tuesday May 3. Dominic called me a Nissan. I took my rogue in because the transmission was acting up and we almost had a car accident. I took in on Tuesday May 3. Dominic called me and said that once again the transmission was dead. He said it was too dangerous to drive so he was going to get us a rental. We went to pick up the car on Saturday and to advantage we ended up needing to buy a new car. We were treated so good that I felt like we were celebrities. All we need was the poperatsy. We meet the General manager Frank Bachman he treated us so good and he was so nice. Then Mr. Bachman introduced us to the owner of Fontana Nissan Mr. Mike Cronin Jr. Mr. Cronin made us feel like we were part of the family. Mr. Cronin and Mr. Bachman by talking to my husband they found out that he is a big race car and nas car fan and they gave us tickets for a race here in Fontana speed way. Know you tell me how many car owners and or their general managers come out and do all this. They come out and talk to you and make you feel like you’re part of the family and or give you tickets to a race???? Exactly no other owner of a dealer would do that unless you were someone famous. And they made us feel like we were celebrities. We felt so comfortable and we never felt like were being intimated or pressured. Our car sales person Jose Bustamontes was never pushy and or mean and or rude to us. Mr. Steve Kocsis was awesome too and Ed the finance guy was so funny he saw that we were tired and he made us laugh. I would recommend Fontana Nissan to everyone you want to be treated with respect and make you feel like you’re a person not a dolor sign Go to Fontana Nissan. I had really bad expericance with Empire Nissan you wanted to be treated like crap then go there. From the get go Empire Nissan sold me a lemon I have been having problems with the 2008 Nissan rogue that I bought there and they could never find anything wrong with the car. Every time we had taken it in them could never hear or see anything wrong with the car. One day we took the car one more time and my husband and I were seating in the customer parking area waiting for them to check the car we saw the car go out to get test driven and then guess what? The drove out and seconds later they drive right in. We went right back to service and we told them what happened we even talk to the sales rep the sold us the rogue he went to talk to them. The service dept had the nerve to say that they drove it 5 miles and they wrote it on the paper. They are the worst service department and if you’re a girl they treat you like an ignorant fool. It took 2yrs to fix the whistling sound that the car was making and it was loud. They would never listen to anything I had to say they always treated me like if I was crazy I had to call Consumer affairs to make them fix the car. To tell they left a razor on the passenger seat and when I sat there I felt something and check it was the razor it cut my pants thank god it didn’t cut me. When I called service to let them know the manager told me “this is not our concern u have to call consumer affairs”. What would have happened if I would have cut my butt then what? When Daniel was there he tried to help us but they would pressure him not help us and the service manager was so mean and heart less he treated me like if I was an insignificant person he belittle me. At empire Nissan they treat you well for the moment that you get a car once you buy the car you’re no longer their concern. There is a lot more that they did to us. Do not go there go to Fontana Nissan They treat you with respect. And love doesn’t stop when you walk in just to see the cars the love continues you’re treated like family. Fontana Nissan Is the Best. Thank you Fontana Nissan for making me feel like family. More

I brought my car in to Fontana Nissan because the fan belt was loose. They told me they would inspect it. They drove me home and when my car was ready they picked me up. They told me the idle pulley ne belt was loose. They told me they would inspect it. They drove me home and when my car was ready they picked me up. They told me the idle pulley needed replacing and they couldn't find online if the part was covered by my warranty. They didnt find out for sure but they said Nissan would go ahead and cover it because i bought the car there 2 years ago and they wanted me to be happy. They replaced the idle pulley and put on a new fan belt at no charge.They washed my car and picked me up when it was ready. The service was great all around and Jerome Porter the service advisor was very polite and helpful making sure i had a ride to and from the dealership. Excellent service and a pleasant experience. D.Paige Fontana, CA More

Price sometimes isn't always the final factor... Great customer service and employees that want you to be more than just someone that buys a car one time... Albert new salesman very professional and is go customer service and employees that want you to be more than just someone that buys a car one time... Albert new salesman very professional and is going to be a great employee for Fontana Nissan. Treat him well!! More

Andrew was very knowledgeable regarding the Nissan cars on his lot. He took us to several models and answered our every question. He was polite, patient, and very willing to make us happy. We looked at on his lot. He took us to several models and answered our every question. He was polite, patient, and very willing to make us happy. We looked at one car, took it for a test drive, then another, then went another one. Just a smile, a jog to the office to get the keys, and away we went. Andrew is a wonderful asset to the Nissan Company. Alex was real easy to work with, gave us a great price, worked with us on the trade in and we drove away with a brand new Murano!! I would highly recommend Fontana Nissan, but just to have an excellent experience, ask for Andrew or Alex!! :) More

It was a good experience to purchase a new car from this dealership. The sales consultant , Alexsa Davis was very nice and helpful. She gave us all the information that we wanted. she went above and beyond dealership. The sales consultant , Alexsa Davis was very nice and helpful. She gave us all the information that we wanted. she went above and beyond her job in helping us. Just be prepared to haggle for sales price and write everything that was agreed upon to prevent mis- understandings on price agreements. More

My first experience with Fontana Nissan was unexpected. Valley Hi Nissan in Victorville had just replaced the motor in my '06 Altima. BUT they left off a few clamps that made terrible noise AND had broken Valley Hi Nissan in Victorville had just replaced the motor in my '06 Altima. BUT they left off a few clamps that made terrible noise AND had broken the motor mount while installing the new one. I was aware of a noise & shimmy, and was planning to get the car to Victorville after an appointment in Fontana. But I was becoming more afraid to make the trip up the Cajon Pass alone & looked up Nissan dealerships in Fontana.Fontana Nissan was not too far up the road off Sierra, on my way home to Victorville. I called & spoke with Dominic. He wasn't sure how long I'd have to wait, but to bring it over asap. I arrived, greeted by Dominic with a smile and when he heard my story I waited no longer than 10 minutes before my car was up on the rack. That was when we all learned exactly how bad the job at Victorville had gone. Dominic asked me if I wanted to take it up to VV to have them fix the problem. HA!!! He said I'd have to wait while the work was done. NO PROBLEM! Maybe 2 hours, it didn't matter Altima was done. I've been into Fontana Nissan for different reasons...and I just have to call Dominic and its my decision as to what day & time I come in. ALWAYS a smile, always listens to what I have to say. A very knowledgeable, kind & genuine person!! I've been to Valley Hi Nissan in Victorville only once since that blown job... I took the papers from Fontana (receipt) & showed the service person (Sandy) and the service manager. I told them I'd never come back for even a car wash, which they don't give any longer.Saving water, I think, was the reason. They had my car for more than 2 weeks and still can't get it right!! Thanks for letting me vent. Pat Pasley More