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Fontana Chrysler Dodge Jeep Ram
Fontana, CA
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47 Reviews of Fontana Chrysler Dodge Jeep Ram
I dropped off my Demon 170 at the Fontana CDJR service department today for a manufacturer-issued recall and a routine oil change. I was impressed that everything was fully completed before the end of the department today for a manufacturer-issued recall and a routine oil change. I was impressed that everything was fully completed before the end of the day. As always, Dan Trimmer (my service advisor) provided excellent service -- attentive, professional, and thorough. He took full ownership of my service experience from start to finish, keeping me updated every step of the way. It’s clear that Dan takes pride in his work, values customer satisfaction, and truly enjoys what he does. His dedication and attention to detail continue to make every service visit a positive experience at Fontana CDJR! :) Additionally, Randy (one of their service technicians) was fantastic. His deep knowledge and experience with high-performance Dodge vehicles were evident from the start. It’s reassuring to know that my car was in the hands of someone who truly understands these types of vehicles. Randy’s expertise, combined with Dan’s outstanding service, made this service experience at Fontana CDJR smooth, efficient, and stress-free. More
This dealership and it's sister Ontario Chrysler appear to engage in bait/switch pricing. I found a new 2024 Hornet on their website advertised for $32,999. When I called them and tried to nail down the pr to engage in bait/switch pricing. I found a new 2024 Hornet on their website advertised for $32,999. When I called them and tried to nail down the price with tax title and plate I was told they would not sell the car for the advertised price and not until they added a bunch of useless dealer installed crap. This to me screams bait/switch. I never got a real price number. I may be naive but I thought these dealership practices had been purged. What a racket. Not real sure how these practices continue but I am contacing my state attorney general asap. More
Efficient processing upon arrival and pickup. Staff is friendly and attentive. You need to ask questions on everything you want to know, they don’t offer up much information. Staff is friendly and attentive. You need to ask questions on everything you want to know, they don’t offer up much information. More
Each time I contact them, whether for a question about my Jeep or an appointment for a service they are so helpful, and ready to get the job done, at my convenience. Jeep or an appointment for a service they are so helpful, and ready to get the job done, at my convenience. More
Great dealership, fair price, no pushy sales people! Costco recommended them and they gave us a very fair price, with no hidden add-ons. Costco recommended them and they gave us a very fair price, with no hidden add-ons. More
Been to the dealership twice to have my RAM serviced. Nick is always super friendly and helpful. The technicians are all very knowledgeable and are always friendly even at 7AM without that morning cup of Nick is always super friendly and helpful. The technicians are all very knowledgeable and are always friendly even at 7AM without that morning cup of coffee. More
I recently had the pleasure of working with Dan Trimmer at Dodge for maintenance on my vehicle, and I couldn’t be more satisfied with the service I received. Dan was incredibly knowledgeable, thorough, and at Dodge for maintenance on my vehicle, and I couldn’t be more satisfied with the service I received. Dan was incredibly knowledgeable, thorough, and professional throughout the entire process. He took the time to explain everything in detail, ensuring that I understood the work that needed to be done and why it was important. The level of care and attention to detail he put into servicing my vehicle was outstanding. Not only was the work completed in a timely manner, but Dan also made sure that I left with peace of mind knowing my vehicle was in top shape. I highly recommend Dan for any maintenance needs he truly goes above and beyond!” More
Clean , friendly , professional, dealership is easy to find great location , quality oem parts , ease at making appointments , work on vehicles fixed great find great location , quality oem parts , ease at making appointments , work on vehicles fixed great More