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Fontana Chrysler Dodge Jeep Ram

Fontana, CA

4.6
47 Reviews

16263 S Highland Ave

Fontana, CA

92336

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47 Reviews of Fontana Chrysler Dodge Jeep Ram

February 18, 2025

I dropped off my Demon 170 at the Fontana CDJR service department today for a manufacturer-issued recall and a routine oil change. I was impressed that everything was fully completed before the end of the More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Trimmer
Feb 18, 2025 -

Fontana Chrysler Dodge Jeep Ram responded

Adam, It's a team effort here and a pleasure to see that Dan and Randy both worked hard to ensure you received the best service possible and that your Demon 170 was well taken care of. We appreciate you choosing us for your vehicle needs and taking the time to share your experience. Should you ever need anything in the future, please let Dan or us know. We're here to help and you're family. Regards, Art Morales General Sales Manager artm@fontanacdjr.com

February 04, 2025

This dealership and it's sister Ontario Chrysler appear to engage in bait/switch pricing. I found a new 2024 Hornet on their website advertised for $32,999. When I called them and tried to nail down the pr More

by robertwremillard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley Corrales
Feb 04, 2025 -

Fontana Chrysler Dodge Jeep Ram responded

Robert, It was not our intention to mislead you. Transparency is very important, which is why I'd like the opportunity to speak with you further about this and see if I can assist in getting you into this Hornet at a price that works for you. Please contact me at your convenience. I hope to hear from you. Regards, Art Morales General Sales Manager artm@fontanacdjr.com

Feb 05, 2025 -

robertwremillard responded

I learned the game. It is absolutely your intention to deceive. You show an inflated dealer discount to get foot traffic into your facility then begin adding for crap nobody wants like paint protection that most car finishes don’t require. This is a strategy about half new car dealerships employ and it’s the very definition of false advertising bait/switch and it’s illegal in most states. I have already notified the DMV and gave them pertinent documentation. I will cooperate with the DMV in any action that comes from this. I bought a new Hornet today from one of the few honest Dodge dealers left.

February 01, 2025

Bad service and employees trying to take advantage of people. Do not go here please More

by Krisjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron, Art Morales,
Feb 03, 2025 -

Fontana Chrysler Dodge Jeep Ram responded

Kris, Trust and transparency are extremely important to us here, which is why I'd like the opportunity to learn more about your experience and where we've fallen short. Please contact me at your convenience. I hope to hear from you. Regards, Art Morales General Sales Manager artm@fontanacdjr.com

January 30, 2025

Efficient processing upon arrival and pickup. Staff is friendly and attentive. You need to ask questions on everything you want to know, they don’t offer up much information. More

by LC
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 31, 2025 -

Fontana Chrysler Dodge Jeep Ram responded

LC, We appreciate you choosing us for your truck needs and we're happy that overall you're satisfied with the level of service you receive. Should you ever have any questions about anything, please don't hesitate to contact me. I am always happy to help. Regards, Art Morales General Sales Manager artm@fontanacdjr.com

January 17, 2025

Each time I contact them, whether for a question about my Jeep or an appointment for a service they are so helpful, and ready to get the job done, at my convenience. More

by jstred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lorusso
Jan 20, 2025 -

Fontana Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience! We're thrilled to hear that our team has been helpful and accommodating with your Jeep service. Your satisfaction is our priority, and we look forward to continuing to assist you whenever you need us! Regards, Art Morales General Sales Manager artm@fontanacdjr.com

January 08, 2025

Great dealership, fair price, no pushy sales people! Costco recommended them and they gave us a very fair price, with no hidden add-ons. More

by RECOVDRIVE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy Arvayo, Beatrice
Jan 09, 2025 -

Fontana Chrysler Dodge Jeep Ram responded

We’re thrilled to hear you had a great experience with us. Our team is committed to providing fair pricing and a hassle-free environment. We appreciate your support and look forward to serving you again! Regards, Art Morales General Sales Manager artm@fontanacdjr.com

October 08, 2024

Been to the dealership twice to have my RAM serviced. Nick is always super friendly and helpful. The technicians are all very knowledgeable and are always friendly even at 7AM without that morning cup of More

by Yaycasta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 09, 2024 -

Fontana Chrysler Dodge Jeep Ram responded

We’re thrilled to hear about your positive experiences! Nick and our team are dedicated to providing excellent service, even at the early hours. Thank you for taking the time to share your feedback—we look forward to seeing you again! Regards, Art Morales General Sales Manager artm@fontanacdjr.com

October 08, 2024

I recently had the pleasure of working with Dan Trimmer at Dodge for maintenance on my vehicle, and I couldn’t be more satisfied with the service I received. Dan was incredibly knowledgeable, thorough, and More

by Kandiceparris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Trimmer
Oct 09, 2024 -

Fontana Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience, Kandice! It's wonderful to hear that Dan provided you with such excellent service. We always strive to go above and beyond for our customers, and it’s great to know that Dan’s dedication and attention to detail made a positive impact. We appreciate your recommendation and look forward to serving you again in the future. Safe travels! Regards, Art Morales General Sales Manager artm@fontanacdjr.com

October 08, 2024

Fantástico todos muy amables muy buen ambiente excelente servicio 10de 10 y felicito a todos por su entuciasmo al atender al cliente More

by Nadia García
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo
Oct 09, 2024 -

Fontana Chrysler Dodge Jeep Ram responded

Gracias, Nadia! Estamos encantados de escuchar que disfruto de su visita! Esperamos trabajar juntos nuevamente en el futuro. Saludos, Art Morales Gerente General artm@fontanacdjr.com

Oct 12, 2024 -

Nadia García responded

Hola

September 21, 2024

Clean , friendly , professional, dealership is easy to find great location , quality oem parts , ease at making appointments , work on vehicles fixed great More

by Trampin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Wellock , Nicholas Lorusso , Chris Tisdall
Sep 23, 2024 -

Fontana Chrysler Dodge Jeep Ram responded

We love to see you enjoy both our service and our facility. Thank you for choosing us for your Jeep needs and here's to many more years of working together. Regards, Art Morales General Sales Manager artm@fontanacdjr.com

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