Folsom Lake Toyota

Excellent communications and follow-through by Ken and Tony Clay. They made the transaction simple and easy. It was a pleasure. Tony Clay. They made the transaction simple and easy. It was a pleasure. More

I am really apriciate Folsom Toyota to be a part of my life. I was so happy with my Toyota so sianna purshace with Mr John he help a lot I went from Hayward to Folsom and the shoping was so easy and not t life. I was so happy with my Toyota so sianna purshace with Mr John he help a lot I went from Hayward to Folsom and the shoping was so easy and not too long thanks mr John for your help. More

Great customer service, no upsell pressure. Easy to schedule appointment, quick turnaround time too. Staff super friendly. Easy to schedule appointment, quick turnaround time too. Staff super friendly. More

I visited Folsom Lake Toyota. I am giving one star to the dealership and not to the service advisor. He did the best job and I really appreciate him for all the help. A few t I am giving one star to the dealership and not to the service advisor. He did the best job and I really appreciate him for all the help. A few things that I have noticed: 1.Why all of a sudden the dealership has stopped washing the cars when we go for servicing. They do not even ask - they just do not wash and give reasons like the machine is not working or some rules. But it is very sad that they see their convenience and not of the customers. 2.Why all of a sudden you guys have started telling that the car needs oil change every 7000 miles (for full synthetic oil) and every 3000 miles for traditional? WHY SUCH A BIG CHANGE ALL OF A SUDDEN? Is it another way to earn more money? This is something I did not like at all, at least companies like Toyota and their authorized dealers should not be misleading customers so that they have to visit often and have to pay often to the dealership. 3.Their should be check list to check the donut tire pressure. 4.If I have changed my battery at the same Toyota dealership, shouldn't they at least clean up the connectors. If the battery is creating dirty coverings (or if they are corroded) on the connectors then the battery I bought from Toyota (True Start) might not be the best quality because I have seen batteries which do not create the corrosion and are clean. You can't randomly ask $42 to clean up the corrosion, you should clean it if they battery is being bought from you. 5. I feel rather than how you can get more money from customers, the goal should be to keep the customers happy. 6. Bundling something into 60 K maintenance package and charging customers, it should be explained if it is really really important and a break up should be provided for each service and the customer should be able to select what service he needs. More

Seyed did a great job helping us find the the exact vehicle I was looking for and the price was right! vehicle I was looking for and the price was right! More

Daniel and Chad were really helpful. Never felt pressured and they made it clear that they were there to help. Never felt pressured and they made it clear that they were there to help. More

The dealership was amazing. Everyone was very professional, helpful, friendly and hardworking. They listened to to your needs and wants. They worked really hard for us. We’re ve Everyone was very professional, helpful, friendly and hardworking. They listened to to your needs and wants. They worked really hard for us. We’re very thankful and appreciative. More

Excellent service. They employees here are awesome. Very attentive and informative with Daniel Kumar being the best in the business. He took care of all our needs and g They employees here are awesome. Very attentive and informative with Daniel Kumar being the best in the business. He took care of all our needs and got us into a new vehicle which we love. Folsom lake Toyota is the best! More

Thoughtful staff, showed up late and was still serviced reasonably (no questions). The advisor Anh explained everything, made it easy to leave and come back. Even spoke to the assistant manager Gibriel who reasonably (no questions). The advisor Anh explained everything, made it easy to leave and come back. Even spoke to the assistant manager Gibriel who was very friendly as I entered and left the store. Was given contact information for both employees, cool staff! More

Professional, efficient and knowledgeable service! Everyone I came in contact with was incredibly helpful and friendly. Everyone I came in contact with was incredibly helpful and friendly. More