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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.5
1,360 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,360 reviews

February 13, 2025

Super friendly sales team managers and staff! Went in just to look, bought a Rav4 hybrid XSE AWD. More

by Sierra dude
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcus and Mitch
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Feb 17, 2025 -

Folsom Lake Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 12, 2025

Everyone I have worked with is friendly and efficient and knowledgable. My car is in excellent hands! More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
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Feb 13, 2025 -

Folsom Lake Toyota responded

Hi Sarah, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

February 12, 2025

Great intake when in person. One person who I spoke with on the phone couldn’t answer some of my questions. I was wondering why he answered it. On the pickup side. I called m More

by Doug
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t get any names
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Feb 13, 2025 -

Folsom Lake Toyota responded

Hi Doug, we truly appreciate your honest feedback. Please reach out to us at (916) 355-1500 so we may identify ways to improve your experience.

Feb 14, 2025 -

Doug responded

The following day I opened the hood. The positive battery cover was not put back on. I just replaced the battery the day before and I know it was on. Your check vehicle & tires over and fill all fluids did Not occur. The power steering fluid top is covered with a fine mist of dirt and oil ( original never cleaned ). No finger prints of smeared dirt and grim is seen on the cover. Tire pressure was at 38 psi ( I run tires in that range ) by rights they should have taken the pressure to 32 psi. Thus, no pressures was taken. Spare tire is under truck ( factory ). It was not acknowledged it was even there. All in all, xxxx poor check. Your welcome to call me if you’d like.

February 11, 2025

Gabriel the Service advisor is very helpful and makes everything very easy. 10 stars for him. Much appreciated all your efforts with us. Thank you More

by omar.alnaib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Feb 13, 2025 -

Folsom Lake Toyota responded

Hi, thanks for your praise and kind comments about Gabriel. We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2025

Smart,well organized,,friendly staff. A professional organization!. I highly recommend Folsom Lake Toyota for sales and service. More

by Dennis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerald Remeiro
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Feb 12, 2025 -

Folsom Lake Toyota responded

Hi Dennis, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2025

Serviced vehicle at dealership. Service adviser Gibreal was great. Was provided a ride home and they picked me up to retrieve my vehicle afterwards. Easy peasey. More

by marc6919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gibreal
Report | Print
Feb 12, 2025 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2025

informative on items that needed my attention. was done i a timely fashion. will coevback More

by djdeath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael st. pierre
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Feb 11, 2025 -

Folsom Lake Toyota responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2025

Great Staff, Great Service, very happy with entire process from start to finish . Tasso and Travis are the best. Highly recommend this dealer to friends and family! More

by martinraya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tasso and Travis
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Feb 12, 2025 -

Folsom Lake Toyota responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2025

I’ve been coming here for years and always get top notch service. I pay less here than I would at private repair shop. Thanks to Aaron Hernandez, my advisor for another job well done. More

by songbyrd601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Hernandez
Report | Print
Feb 11, 2025 -

Folsom Lake Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 06, 2025

Thank you for another wonderful service. I’ve been bringing my 4-Runner here since I bought it in 2019. Never a complaint. Aaron at Folsom Lake Toyota service center takes great care of hi More

by songbyrd601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Hernandez
Report | Print
Feb 11, 2025 -

Folsom Lake Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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