Back

Folsom Lake Toyota

Folsom, CA

4.6
1,513 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

Directions

By Type

Showing 1,513 reviews

June 13, 2025

Paul was helpful and responsive to my needs, and the service that was needing to be accomplished. More

by Joshm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick
June 12, 2025

Great service from advisor Peter Palasti. He treats us like family and really takes care of our vehicles so we don't have to worry about it. Truly the whole service department is top notch. More

by lalakers62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Palasti
June 12, 2025

Experienced a bait and switch situation when I bought a new RAV4. My out the door price increased by nearly $1400 from the time I received my final quote from my salesman to the time I met with the financ More

by goatle52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robbie
June 12, 2025

It was a very pleasant experience. Attentive service. I was kept fully informed and work was completed in a timely manner. More

by apratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
June 10, 2025

All of our Toyotas have been serviced at the Folsom Lake Toyota service center. We started using Folsom Lake Toyota's service center when we bought our Sienna in 1998 From Folsom Lake Toyota. Their service More

by smurfblue40rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos
Jun 12, 2025 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2025

I scheduled an oil change appointment in response to a coupon from FLT offering the service for 29.95. I failed to read the coupon small print disclaimer saying “some models may vary.” My Tacoma varied so More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocky
Jun 12, 2025 -

Folsom Lake Toyota responded

Thank you for sharing your feedback about your recent service visit. We understand your concerns regarding the cost. We strive to offer fair and competitive pricing for all of our services. If you would like to discuss your concerns further, please don't hesitate to contact us at dlanzone@group1auto.com. Your satisfaction is our top priority, and we want to ensure that you are completely satisfied with your experience. Dave Lanzone Service Manager | Folsom Lake Toyota dlanzone@group1auto.com

June 10, 2025

Fast, friendly, efficient service. Free Uber pickup and return, My service advisor was awesome, very clear about the process. Vehicle ready in time estimated. 5 star service! More

by Shawn Glass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name unfortunately
Jun 13, 2025 -

Folsom Lake Toyota responded

Hello Shawn, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2025

Nice folks. Clean. Good waiting area. Took time to explain my cars needs. Thank you! More

by reeserosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, gal with name starting “M”
Jun 13, 2025 -

Folsom Lake Toyota responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

June 09, 2025

The person I worked with was well informed , let me know my options without pressuring me into any service I felt were not warranted at this time. More

by agunter900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris avalos
Jun 12, 2025 -

Folsom Lake Toyota responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2025

I was in and out in no time, my advisor jay was welcoming and professional More

by jmartinez42130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Jun 10, 2025 -

Folsom Lake Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

1
...