Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
1,507 Reviews
Call Dealership (916) 355-1500
View Awards

12747 Folsom Boulevard

Folsom, CA

95630

Directions

By Type

Showing 1,507 reviews

June 10, 2025

All of our Toyotas have been serviced at the Folsom Lake Toyota service center. We started using Folsom Lake Toyota's service center when we bought our Sienna in 1998 From Folsom Lake Toyota. Their service More

by smurfblue40rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos
Report | Print
June 10, 2025

I scheduled an oil change appointment in response to a coupon from FLT offering the service for 29.95. I failed to read the coupon small print disclaimer saying “some models may vary.” My Tacoma varied so More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocky
Report | Print
June 09, 2025

The person I worked with was well informed , let me know my options without pressuring me into any service I felt were not warranted at this time. More

by agunter900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris avalos
Report | Print
June 06, 2025

I was in and out in no time, my advisor jay was welcoming and professional More

by jmartinez42130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
June 04, 2025

Great customer service, kept me informed about every issue service needed. John Smith was very easy to work with. More

by nbhargava84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith
Report | Print
Jun 08, 2025 -

Folsom Lake Toyota responded

Hi, we're happy you found John to be so supportive during your experience here at Folsom Lake Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

Danny is top notch explains in detail and very professional service completely 100% satisfaction guaranteed More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Jun 08, 2025 -

Folsom Lake Toyota responded

Hi, we're happy you found Danny to be so supportive during your experience here at Folsom Lake Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2025

Paul Barwick is amazing. Always has it together with what needs to be done on my car. Fantastic guy. More

by jennifer.lazzari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick
Report | Print
Jun 05, 2025 -

Folsom Lake Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

Great service! Aaron H was a Great advisor. My vehicle was in and out quickly! More

by emilyestremera
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron H
Report | Print
Jun 05, 2025 -

Folsom Lake Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

Good service but if you’re waiting the service advisors need to communicate with you. More

by roy.enochson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Hernandez
Report | Print
Jun 10, 2025 -

Folsom Lake Toyota responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Dave Lanzone, Service Manager dlanzone@group1auto.com

June 03, 2025

Shuttle to and from the service center is invaluable. Service reps are always professional and provide quick service. More

by ivery3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Hernandez
Report | Print
Jun 05, 2025 -

Folsom Lake Toyota responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

1
2
...
151