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Folsom Lake Kia - Service Center
Folsom, CA
60 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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60 Reviews of Folsom Lake Kia - Service Center
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March 22, 2018
Great Service My car has been burning oil very fast. I brought it up when I came in for a service and they were proactive about wanting me to come in every 500 mile My car has been burning oil very fast. I brought it up when I came in for a service and they were proactive about wanting me to come in every 500 miles for a consumption test. I work far and that is not ideal with the hours of operation but they made sure a service tech stay later so my car could be seen. My previous visit was pleasant as well. They brewed fresh coffee and made everyone waiting feeling comfortable. My car was also washed and that was a nice surprise. More
by Christinakia123
Employees Worked With
Jeff
March 06, 2018
Kia Service Service rep was personable, up-front with sharing cost estimates, service was relatively quick. Ford Service lounge is convenient / efficient for wor Service rep was personable, up-front with sharing cost estimates, service was relatively quick. Ford Service lounge is convenient / efficient for working while waiting due to privacy of workstations. Really liked the courtesy car wash! More
by FM Kia Customer
Employees Worked With
Trampus
February 07, 2018
Friendly service I've been going here since 2012 and always receive such friendly service. Everyone here is so nice. Thats what keeps me coming back. It's worth the dt I've been going here since 2012 and always receive such friendly service. Everyone here is so nice. Thats what keeps me coming back. It's worth the dtive. More
by Rlopez
Employees Worked With
Trumpus
February 06, 2018
Very nice professional dealership They were very nice no pressure very smooth transaction sales lady we delt with was very informed and freindly she was polite and very helpful They were very nice no pressure very smooth transaction sales lady we delt with was very informed and freindly she was polite and very helpful More
by Armidillo
Employees Worked With
Patty Jones
January 21, 2018
Fast but efficient I had an oil change and tire rotation. They always do a great job and keep up with all scheduled maintenance. I will continue to come here. I had an oil change and tire rotation. They always do a great job and keep up with all scheduled maintenance. I will continue to come here. More
by Fotheringham Dee
Employees Worked With
January 13, 2018
Great experience! Great service, comfortable waiting room & overall good experience. trustworthy staff, I don’t take my vehicle anywhere else, there is no reason to go Great service, comfortable waiting room & overall good experience. trustworthy staff, I don’t take my vehicle anywhere else, there is no reason to go anywhere else! More
by Evelin12234
Employees Worked With
Trampus
January 05, 2018
Fast, Friendly, and accommodating I was running 20 minutes late for my oil change and was worried I would have to reschedule. But they still took me in right away and I was back on the I was running 20 minutes late for my oil change and was worried I would have to reschedule. But they still took me in right away and I was back on the road within 45 minutes and a happy camper! They offered me shuttle service and complimentary snacks and drinks in their lounge. Very nice. More
by ShaneC78
Employees Worked With
October 22, 2017
Folsom Lske Kia Service Dept As always service was great. On my last visit 10/27/17 tech Sean Bain went above and beyond when he assisted and repaired my Bluetooth system in a reg As always service was great. On my last visit 10/27/17 tech Sean Bain went above and beyond when he assisted and repaired my Bluetooth system in a regular scheduled maintenance appointment. He was patient and didn’t make he feel he was rushing. I was so grateful he was able to fix it and give me some tips on how tonuse more efficiently. More
by CathyM
Employees Worked With
Sean Bain
September 11, 2017
Great Service Department The advisors are all top notch...friendly, very helpful and up to snuff on maintenance needs for our Optima. Always a pleasure to do business with the The advisors are all top notch...friendly, very helpful and up to snuff on maintenance needs for our Optima. Always a pleasure to do business with the service personnel. Also, they're less expensive than Jiffy Lube and they do a much better job. More
by jcraighj
Employees Worked With
Service Advisors; I'm away from home so don't have their names.
June 23, 2017
Always helpful and knowledgeable. I came in for an oil change and they also told me of a recall and offered to run the necessary test I really appreciate the care they give.Thank you F I came in for an oil change and they also told me of a recall and offered to run the necessary test I really appreciate the care they give.Thank you Folsom Lake Kia! More
by Happy Custy
