Folsom Lake Kia

Excellent Service Top notch customer service, shuttle service and the service department was honest about their findings. I am a first time customer at this establishme Top notch customer service, shuttle service and the service department was honest about their findings. I am a first time customer at this establishment and I felt right at home! More

Great experience They are always personalable and genuinely care about your experience and make sure your car is taken care of. The appointment was quick and I didn’t They are always personalable and genuinely care about your experience and make sure your car is taken care of. The appointment was quick and I didn’t have to wait long. More

Fast friendly and awesome! This is our 3rd car either leased or purchased from Folsom lake Kia/Ford, and our 4th from Cesar Marquez. Cesar did all the leg work with me over the This is our 3rd car either leased or purchased from Folsom lake Kia/Ford, and our 4th from Cesar Marquez. Cesar did all the leg work with me over the phone the night before we took a 2 hour drive to see him, and it took an hour total the following day and we were on the road in a 2019 Kia Sportage. I will def be back as long as Cesar Marquez is around. More

Excellent service and customer service. Five star! Professional, courteous, knowledgeable representatives. Customer friendly. Taking time to explain any questions in a manner that you can understand. Professional, courteous, knowledgeable representatives. Customer friendly. Taking time to explain any questions in a manner that you can understand. Clean restroom and waiting area. Complimentary snacks/drinks. Service completed in a timely manner. More

Great car service I went to the service center to get a routine oil change and tire rotation. I liked how fast and efficient the technicians were with my car. I was I went to the service center to get a routine oil change and tire rotation. I liked how fast and efficient the technicians were with my car. I was there for about an hour (which is to be expected) and my car was in great condition when I got it back. Furthermore, I liked how courteous the technicians were when helping me. More

Rude and the worst experience i have ever received Spent 4hrs at dealership only to find out banks closed early on new years eve which was to be expected dealership manager said would call us in mornin Spent 4hrs at dealership only to find out banks closed early on new years eve which was to be expected dealership manager said would call us in morning to go over options never got a call i guess they dont value their customers ..very unprofessional..lost my business More

Friendly no pressure salesmen I have purchased 2 new vehicles from Folsom Lake Kia in the past two years and the sales staff and finance staff were friendly and easy to work with. I have purchased 2 new vehicles from Folsom Lake Kia in the past two years and the sales staff and finance staff were friendly and easy to work with. I received exactly what I asked for. More

A truely professional operation! I purchased my KIA Sorento in November 1999 at Folsom Lake KIA and have had it serviced there since. I have never been disappointed with notifications I purchased my KIA Sorento in November 1999 at Folsom Lake KIA and have had it serviced there since. I have never been disappointed with notifications, scheduling and service. I always receive a detailed summary of work performed. When I leave I have a future appointment scheduled and will receive an early notice of the appointment which helps scheduling of my time. This place functions well! More

Very Prompt and friendly Easy and prompt service with friendly, caring team members! Honest and up front about service needs. Never felt pressured to add on work- in fact, the Easy and prompt service with friendly, caring team members! Honest and up front about service needs. Never felt pressured to add on work- in fact, they go out of their way to make sure warranty items or recalled items are addressed! More

Sales and Service I have found the Sales and the Service departments to be professional and kind for many years. We have our 2nd and 3rd Kia vehicles and will probably I have found the Sales and the Service departments to be professional and kind for many years. We have our 2nd and 3rd Kia vehicles and will probably stick with Kia, partly due to the Folsom Kia Dealership. More