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Folsom Lake Kia

Folsom, CA

4.2
138 Reviews

12751 Folsom Boulevard

Folsom, CA

95630

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Showing 138 reviews

May 28, 2021

Our salesman Kevin was great. We called to make sure car was still available before making the drive from Yuba City. He made sure it washed and ready when we got there. Kevin was very friendly, personabl More

by CliffD2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 03, 2021 -

Folsom Lake Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 13, 2021

Andy was so helpful and understood everything I wanted and confidently answered me. He clearly communicated with me and most importantly he was HONEST. I have had bad experiences with other dealerships wh More

by korybaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Salesman
May 18, 2021 -

Folsom Lake Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 13, 2021

The service techs are always friendly and very thorough! They always meet their timeframes and answer all my questions. I enjoy taking my car there cause I know I will get quality care. More

by Goodcz4ever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry, Trampus, Front desk 🙂, Folsom Lake
May 18, 2021 -

Folsom Lake Kia responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 03, 2021

They were extremely friendly made car buying less stressful and you can tell they never take a customer for granted just by how they treated you. More

by christilosh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Folsom Lake
May 06, 2021 -

Folsom Lake Kia responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 25, 2021

RC was awesome in the sales department. He was friendly and I felt like he really wanted to help me find the best deal and a safe care. I did not feel rushed or pressured. The finance department part could More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RC
Apr 28, 2021 -

Folsom Lake Kia responded

Thank you for writing about your visit with us! I am happy to hear that RC was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 24, 2021

Tim Voskuil was great to work with. Never felt pressured from pre-order to when I received by Telluride. He answered all my questions promptly and gave me timely updates. More

by NoelG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Voskuil
Mar 01, 2021 -

Folsom Lake Kia responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Folsom Lake Kia. Thank you so much for your business and please let us know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 23, 2021

Enjoyed our car buying experience at Folsom Lake Kia. There was no rush and our sales person made sure we were well taken care of. More

by tamorgan520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Peterson, Folsom Lake
Jan 27, 2021 -

Folsom Lake Kia responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 06, 2021

Enjoyed the car buying experience at Folsom Lake Kia, the sale was quick and efficient, not rushed like they wanted the sales quota. The sales people were nice not over bearing. More

by richardtomita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Folsom Lake
Jan 11, 2021 -

Folsom Lake Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 12, 2020

Great working with Zach at Folsom Kia. Right from the start he was knowledgeable and pleasant. We felt we were well taken care of. He kept us advised on each step while offering us transportation if we w More

by drhuse42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary , Jon Peterson, Folsom Lake
Dec 16, 2020 -

Folsom Lake Kia responded

Hi, and thank you for this great review! We're happy to hear that Zach took care of you! He is a great asset and we appreciate all that he does. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 18, 2020

Fantastic experience working with Scott Berry at Folsom Lake Kia. Easy process, excellent service, smooth purchase. I highly recommend this dealership and will shop there again. More

by dkjordan4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Berry, Jon Peterson, Folsom Lake
Nov 23, 2020 -

Folsom Lake Kia responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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