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Folsom Lake Kia

Folsom, CA

4.2
138 Reviews

12751 Folsom Boulevard

Folsom, CA

95630

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Showing 138 reviews

February 27, 2022

Awesome experience purchasing our Telluride with Folsom Lake Kia. I worked with Erik Watkins and he provided excellent service and communication. He's very knowledgeable and treated me more as friend or More

by mwijangco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Watkins, Folsom Lake
Mar 02, 2022 -

Folsom Lake Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

January 27, 2022

From our very first visit there was no typical "car sales pressure" from anyone we spoke to. (We had visited another dealership initially and were bombarded with calls, texts and emails, even after we told t More

by KimD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Stewart
Feb 01, 2022 -

Folsom Lake Kia responded

Thank you for the excellent review! It is great to know that our team here at Folsom Lake Kia was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 30, 2021

The assistants are fast, polite and eager to help. I always enjoy the visit there. More

by Shortyruff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Folsom Lake
Dec 03, 2021 -

Folsom Lake Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

November 28, 2021

My dealings with the staff are always professional, courteous & efficient. This is the 3rd car I've purchased from Folsom Lake Kia, and I cannot imagine going anywhere else. More

by terrim1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Folsom Lake
Dec 01, 2021 -

Folsom Lake Kia responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 15, 2021

Eric Watkins was the best Sales Consultant we’ve ever experienced! Knowledgeable, Friendly and Interested in buyer. We bought 2 cars because of Eric! More

by sandy pettus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Watkins, Jon Peterson, Folsom Lake
Oct 20, 2021 -

Folsom Lake Kia responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 15, 2021

Folsom Lake Kia personnel were friendly, business-like, and helpful. The sales staff were non-aggressive and knowledgeable about the various Kia cars and other brands, helpful when purchasing accessory op More

by Fair Oaks George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Partida -sales, J.W. Shankles -finance, Greg Dobbins -sales mgr, Scott Berry -gen. sales mgr., Folsom Lake
Oct 20, 2021 -

Folsom Lake Kia responded

We cannot thank you enough for your wonderful review of Folsom Lake Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

October 05, 2021

RC Oneill, our sales consultant, went out of his way to show us all the equipment and model options for the Telluride, all without the high pressure of the usual car sales people. More

by solbrig
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Methvin, Finance Manager, Folsom Lake
Oct 08, 2021 -

Folsom Lake Kia responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Folsom Lake Kia. Thank you so much for your business and please let us know if there's anything else we can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Oct 09, 2021 -

solbrig responded

Our responses were easy to provide-service was excellent. RC was great to work with through the whole process.

September 24, 2021

Steve was super helpful from start to end, both over the phone on my random cold call and in person through the buying process and even checking in since. More

by nicolia
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Shane and JW, Folsom Lake
Sep 28, 2021 -

Folsom Lake Kia responded

Hello Nicolia, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Steve was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 23, 2021

Joe Romiez from the sales team was great! No pressure, lots of help! Recommend everyone buying from him. More

by Tim1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Romiez, Folsom Lake
Sep 28, 2021 -

Folsom Lake Kia responded

We cannot thank you enough for your wonderful review of Folsom Lake Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 26, 2021

Eric was friendly, thorough and considerate of my budget limits. I felt no pressure in chosing a car and once I did, he worked with me to get a lease payment I could afford. More

by zaidee.anderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric , Folsom Lake
Aug 31, 2021 -

Folsom Lake Kia responded

Thank you for this amazing review! We really appreciate your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Aug 31, 2021 -

zaidee.anderson responded

I went to several dealerships. I was most satisfied with yours and with Eric.

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