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Folsom Lake Kia

Folsom, CA

4.2
138 Reviews

12751 Folsom Boulevard

Folsom, CA

95630

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Showing 138 reviews

July 22, 2022

RC was fantastic! He found the car I wanted during my first visit, gave we a reasonable delivery expectation, contacted me when it arrived, put together the deal with More

by Lisa Koerner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Peterson, Folsom Lake
Jul 27, 2022 -

Folsom Lake Kia responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 14, 2022

All staff was very helpful and friendly. My Service Advisor reviewed all work that was to be done on my 60k service and removed things that were not required which lowered my out-of-pocket e More

by JSargent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Folsom Lake
Jul 19, 2022 -

Folsom Lake Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 02, 2022

Very friendly and helpful service! Would recommend to anyone. Have been going there since 2013. More

by Kfrankhouser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachery, Folsom Lake
Jul 07, 2022 -

Folsom Lake Kia responded

We cannot thank you enough for your wonderful review of Folsom Lake Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 28, 2022

RC was a phenomenal sales rep. He helped me find the car I wanted and did it quickly and efficiently. RC worked tirelessly with me to get the car I wanted and had the best communic More

by stephenmcnaney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RC O'Neill
Jul 01, 2022 -

Folsom Lake Kia responded

Thank you for leaving us this review, Stephen! We are very happy to hear that RC could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 25, 2022

Eric Watkins was a great Sales Consultant, from my first inquiry call to driving off the lot! He was extremely knowledgeable, and the experience was a no pressure approach. He went above and beyond to help More

by swiseblood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eric watkins, Folsom Lake
Jun 29, 2022 -

Folsom Lake Kia responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 24, 2022

Friendly and helpful people, i really appreciated that they took time to show me how everything worked in the car. More

by likesaki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RC and Greg, Folsom Lake
Jun 29, 2022 -

Folsom Lake Kia responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 22, 2022

Rc was great this is the second car I’ve got thru him. Enjoyable.experience More

by Ozzied53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston hert, Folsom Lake
Jun 27, 2022 -

Folsom Lake Kia responded

Thank you for this amazing review! I really appreciate your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 12, 2022

Excellent service,concerned,knowledgeable, polite and even washed my car. Cecked my warranty and applied. More

by Evelyn cotton
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Peterson, Folsom Lake
Jun 15, 2022 -

Folsom Lake Kia responded

Thank you so much for taking the time to write such great feedback, Evelyn. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 31, 2022

All the employees are helpful, professional and friendly. Been coming here since I bought my Sportage in 2017. Love them. Very comfortable waiting lounge. More

by nlguet0714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Peterson, Folsom Lake
Apr 05, 2022 -

Folsom Lake Kia responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 04, 2022

RC O'Neill was friendly and professional and came through for me again (I bought a car from RC three years ago), this time my daughter needed a co-signer for her first new vehicle. More

by aa6ot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RC O'Neill, Folsom Lake
Mar 09, 2022 -

Folsom Lake Kia responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com