Folsom Lake Kia
Folsom, CA
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Buying a Kia - The great adventure RC was a tremendous help through and through. He helped us through every aspect of choosing a new vehicle... from the test drive to the post sale mai RC was a tremendous help through and through. He helped us through every aspect of choosing a new vehicle... from the test drive to the post sale maintenance. A great experience! Thanks RC. Loving my Kia Soul. :) More
Treated right I am always treat well by everyone that works in the service department. It is great to know you are taken care of when your getting your car serviced I am always treat well by everyone that works in the service department. It is great to know you are taken care of when your getting your car serviced. More
Awesome costumer service! I always receive the best care at Folsom Lake KIA, every body is so nice and helpful. I will most definitely be a returning customer! I always receive the best care at Folsom Lake KIA, every body is so nice and helpful. I will most definitely be a returning customer! More
Helpful staff Our salesperson, Patricia Jones, was so friendly and helpful. She helped us pick out the perfect vehicle for our family. She worked hard and fast to g Our salesperson, Patricia Jones, was so friendly and helpful. She helped us pick out the perfect vehicle for our family. She worked hard and fast to get us in and out as quickly as possible, which was so helpful because we had our two young children with us. More
Great experience! Great experience. Worked within my budget. Steve was great to work with!! Friendly and answered all questions! They even drove my old car to my hou Great experience. Worked within my budget. Steve was great to work with!! Friendly and answered all questions! They even drove my old car to my house so I wasn't inconvenienced the next day! More
problems with service that are unresolved We took the car in for recalls on vehicle. When we got it back the alarm system that was anti-theft put in when we bought the car wasnt working. The We took the car in for recalls on vehicle. When we got it back the alarm system that was anti-theft put in when we bought the car wasnt working. The factory installed one worked but not the one we paid money to put in. Anyway, we were told to arrange to bring it back to get it fixed and they would call someone from an alarm place to fix it. We brought it in and they said it was fixed. It wasn't fixed. The light showing alarm is engaged was lit but that was the only difference and we don't think they ever got a regular alarm person there. We went back and Doug peterson wasnt there and he was supposed to call and never did. More
R.C. O'Neil helped me by a car again. He has helped me several times, and I have recommended him to several of my friends who have also purchased cars from him. I think the count is up to at least 8 no me several times, and I have recommended him to several of my friends who have also purchased cars from him. I think the count is up to at least 8 now. He is a great guy and he gets the job done with NO pressure. The deal goes through simple and easy and the Kia cars are outstanding. I will recommend RC until the day I die....ha ha! True though. More
This was a wonderful experience in everyway and RC O'Neil was a true professional!!! We were a little indecisive and RC spent time helping us in everyway possible, right up to the very end, as we dro O'Neil was a true professional!!! We were a little indecisive and RC spent time helping us in everyway possible, right up to the very end, as we drove away, he waived goodbye. I loved the way he guided us without pressuring us for a sale, just to make the sale. I felt that he listened to us and gave us the right answers we needed to make the right decision for our needs. He has already followed-up on the sale with a phone call to us. At the end, RC wasn't just a salesman, he felt like a friend. My last four cars were Lexus and it was a big decision to move into a Kia. After looking at Toyota Camry and the Hyundai Sonata we just love the look and feel of the Optima EX (with all it's features vs price we felt is was to good to pass up). Optima EX just felt like the right car for us and turned out to be exactly what we had been looking for. We are very happy with decision we made, very happy with our salesman, RC and lastly we are very happy with the Folsom Lake Kia Dealership (recommended to us by Costco). Thank you so much! Linda & David Merrihew More