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Folsom Lake Kia

Folsom, CA

4.2
138 Reviews

12751 Folsom Boulevard

Folsom, CA

95630

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Showing 138 reviews

November 08, 2018

Great, easy experience Brad was great to work with and he found us a car in our price range with everything we needed! I highly recommend seeing Brad for your car buying nee More

by Abrooks
Recommend Dealer
Yes
Employees Worked With
Bradford, Folsom Lake
Nov 09, 2018 -

Folsom Lake Kia responded

Abrooks, thank you so much for leaving such great feedback. We are so happy Brad could match you to the right vehicle. We hope to see you back for scheduled maintenance or anything else we can help you with! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 28, 2018

No pressure atmosphere My wife and i were treated kindly by all the staff at Folsom Lake Kia, especially Ray and Randy. We left in our new car feeling positive about our pu More

by DavidW
Recommend Dealer
Yes
Employees Worked With
Ray Roy, Randy
Oct 03, 2018 -

Folsom Lake Kia responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 20, 2018

Honest and straight forward Eric Watkins very knowledgable this guy was Excellent, very thorough patient and professional - the process was fast and easy and the car selection wa More

by 2potrillos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Watkins, Folsom Lake
Sep 21, 2018 -

Folsom Lake Kia responded

Thank you for taking the time to write about your experience. It's great to know Eric was able to provide you with a fast, professional, and knowledgeable experience. Please feel free to call or stop by if there is anything else we can do to help you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 20, 2018

Service for a recall I had a appointment at 8 am and my car was taken back right away. The service writer was excellent explaining to me what was going to happen. No sale More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Folsom Lake
Sep 21, 2018 -

Folsom Lake Kia responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Folsom Lake Kia was able to provide you with an awesome experience! Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

September 05, 2018

Purchase of a new car Courteous, knowledgeable, prompt. I never felt like I was wasting my time. Both sales and financing were honest, efficient, friendly, and not pres More

by Mary3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, Folsom Lake
Sep 05, 2018 -

Folsom Lake Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 14, 2018

Personal and Welcoming - 5 Stars! I didn't feel any pressure and felt overall it was pretty easy-going buying experience. The financing and application process was pretty quick, also. More

by AmyR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Watkins, JW Shenkles
Aug 15, 2018 -

Folsom Lake Kia responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know that Eric was able to provide you with a pressure-free service experience. Please feel free to call or stop by if there is anything else we can do to help you. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

June 14, 2018

Satisfied Eric Watkins was Excellent, very thorough patient and professional . I wasn’t in there all day buying the car. I actually was a fast process. More

by RNSTACI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Watkins
Sep 05, 2018 -

Folsom Lake Kia responded

We are elated to hear about your positive experience! Our team works very hard to put customers first and foremost. We look forward to helping you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 02, 2018

Service Visit Jeff was extremely kind, knowledgeable and efficient. I have always gotten wonderful service here. I have owned my car for five years and every visit More

by trisha123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Barkley
Sep 05, 2018 -

Folsom Lake Kia responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 30, 2018

Service Visit Upon arrival, I immediately was able to talk to a service consultant. The work performed was reviewed with me and the consultant was happy to answer a More

by ACP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Barkey
Sep 05, 2018 -

Folsom Lake Kia responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 21, 2018

so efficient and friendly the service level is very high and its so efficient drive in, work in the lounge workstation, then done and gone and everyone is friendly. More

by DF
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Van
Sep 05, 2018 -

Folsom Lake Kia responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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