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Folsom Lake Hyundai
Folsom, CA
759 Reviews
New & Improved! New Management & New Team Members!
Our goal at Folsom Lake Hyundai is to exceed your expectations whenever possible. Since our beginning in 2011, hundreds of vehicles have been purchased and found homes with some of the greatest people ever, our customers. Our store is the top ranked Certified Pre-Owned store in the region. Most of our associates have been in the industry for over 10 years.
We are proud to have all three Hyundai dealers in the greater Sacramento area ranging from right here in Stockton to Folsom & Roseville. We look forward to continuing to grow to allow us to provide the very best in sales and service. Whether you are an existing customer or just searching for a great deal, Folsom Lake Hyundai wants to be your automobile dealer.
We are committed to providing the best possible customer service and treating every customer with the appreciation and respect they deserve. Our goal is to do our best and to be the best for you, our customer. So introduce your family to our family so we can show you why we want to earn your business and how we will earn your trust.
Come see what thousands of satisfied customers already know here at Folsom Lake Hyundai.
Folsom Lake Hyundai has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too.
We are California's price leader. We have over 500 cars in inventory on over six acres. The largest selection anywhere in California. We have an award winning management team and Service department.
We invite you in to visit our beautiful showroom, meet our friendly staff and take advantage of the lowest price on the hottest car on the market today.
Our commitment
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 AM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 759 reviews
May 26, 2015
Great experience. I recommend Andrew as a salesperson as he was knowledgable and patient. We are very happy with our new lease. We planned to purchase a used car and I recommend Andrew as a salesperson as he was knowledgable and patient. We are very happy with our new lease. We planned to purchase a used car and ended up with a 2016 brand new Elantra with less of a car payment than planned. It is our daughters first car and they made it very affordable to have all the modern safety technology available. More
by CRYDERFAMILY
Verified CustomerEmployees Worked With
May 24, 2015
Thank you! Thank you for making our car purchase an enjoyable experience. We understood purchasing a new car is a long process but your sales and finance team di Thank you for making our car purchase an enjoyable experience. We understood purchasing a new car is a long process but your sales and finance team did a great job making the process as enjoyable as possible. Our negotiation process took several hours and well past dinner, however, with our two young kids in tow you unexpectedly asked if you could by our dinner as we finalized the deal. To us, that gesture was above and beyond what we expected and we wanted to make sure others folks heard about our experience. Thank you very much on the service and the new car! More
by IOST19
Employees Worked With
Sukhdeep Singh
May 22, 2015
Good Salesman Our salesman, Andre, was very good and committed to our satisfaction and went out of his way to keep the dealership promises. I would recommend him. Our salesman, Andre, was very good and committed to our satisfaction and went out of his way to keep the dealership promises. I would recommend him. More
by DSHAFFER65
Employees Worked With
MANUKYAN, Andranik Manukyan
May 20, 2015
Pilot Program for Customer Service at a Car Dealership I don't know if Folsom Lake Hyundai is a pilot program for how dealers and car buyers should interact, but if it is not, it should be. Dealing with E I don't know if Folsom Lake Hyundai is a pilot program for how dealers and car buyers should interact, but if it is not, it should be. Dealing with Edwin and David was an unexpected surprise and we are very happy with the vehicle we purchased. Edwin strikes me as a manager who knows how to create a balance between accomplishing company objectives, while bending enough to meet the customer's needs, in order to make a deal happen and being enjoyable to work with through the process. My thought going into the process was that this was a game. The dealer plays the game, the buyer plays the game, and like in poker you're just trying to play your best hand. Edwin made the point that it isn't like poker because there is always a loser in that scenario and that his goal is to ensure that both parties feel like they won. It's a great approach and that's what happened when we purchased our car last night. David was also a very knowledgeable sales person and I felt as though his knowledge of the product was greater than my own. In comparison, we shopped at a couple other dealers and the sales staff was uneducated on their product, the sales managers were arrogant, and they had the attitude that they didn't care whether they earned our business or not. I don't think I've ever written a review for anything, which tells you how much I valued the experience yesterday with Edwin and David. More
by kevboigp
Employees Worked With
David Kistler
May 15, 2015
The best car buying experience at Folsom Lake Hyundai!!!!!!! I have never had such an easy and enjoyable car buying experience! Edwin Guadamuz and Tom Ratcliffe provided exceptional customer service. From star I have never had such an easy and enjoyable car buying experience! Edwin Guadamuz and Tom Ratcliffe provided exceptional customer service. From start to finish, this was very smooth and easy. All portions of the transaction were professionally completed, from looking at available styles to the financing packages. The quality, service & no pressure professionalism of Edwin, Tom, and the entire staff was exceptional!!! I would recommend Folsom Lake Hyundai for anyone looking to purchase a vehicle. More
by msduruisseau
Employees Worked With
Sam
May 08, 2015
My new car review They are very friendly with no big pressure. We had looked a few weeks prior because our current car from Hyundai would be coming due soon from a 3yr They are very friendly with no big pressure. We had looked a few weeks prior because our current car from Hyundai would be coming due soon from a 3yr lease. We test drove and narrowed down what our next lease would be and they were very kind at that time. About a week after we were there (still 5 mos prior to our lease being up) they called and said they had "exactly what we wanted." We made an appt. and when we got there they didn't have exactly what we wanted but searched the database. While everything took too long and I was a bit bothered that they didn't really have what I requested they came up with what would have been my 3rd choice. Overall I like the car so far and both sales guys (both named, Dave) and the Manager, Edwin were kind to us. More
by tucson123
Employees Worked With
Salesmen - David Kistler and David Lowrance Manager- Edwin Guadamuz
March 18, 2015
best local dealer So friendly with one of the best customer service experiences I've ever received. They drove all the way to grass valley and picked me up after I got So friendly with one of the best customer service experiences I've ever received. They drove all the way to grass valley and picked me up after I got off of work to get me into my new car. They go the extra mile when others don't. I give them five stars. Way to go!!! More
by jdhill
April 22, 2014
WORST DEALERSHIP EVER!!! This dealership is unbelievable! My husband went there on a Friday night to purchase us a family car. We loved this 2011 Chrysler town and country tha This dealership is unbelievable! My husband went there on a Friday night to purchase us a family car. We loved this 2011 Chrysler town and country that was priced at $16,999. They offered him a loan with 16.9% interest and I wasn't delighted about that interest rate. So we got in contact with our bank and got approved for $19,000 with a 6.29% interest rate. We called back and they made it pretty clear they were upset that they were losing out on those extra few thousand dollars because we got a private loan not theirs. So they upped the price to a little under $19,000. We were okay with that since we got approved for a little over the amount they were asking. We had the bank send over the approval info and the dealer mike that we dealt with said he would pull the van off the floor and hold it for us since we were in lake Tahoe for Easter. We were supposed to go sign the papers tonight and pick up our family car but then we received a phone call from the dealer mike informing us that they sold our car!!! They told us we should have bought it on Friday and went back on their agreement to hold it for us. Guess they didn't like that we got a better loan so their promise to hold it was really a promise to hold it until someone who will use their loan for more money comes along. When I called to complain the sales/finance manager refused to give me the info to his higher up aka GM and kept trying to justify selling the car we were promised and admitted he was the one that sold the car and insisted it was because someone saw it online, came and asked to see it and that because it was still on the lot he absolutely had to show it and sell it to them regardless of the fact that we had a check from our bank already being sent to them and car insurance for the car! I guess they lack common sense and common courtesy! I get better customer service at McDonald's! More
by AndresFamily
Employees Worked With
finance manager (name unknown) and a dealer named mike
November 25, 2011
Actually, I want to rate the Folsom Huyndai dealer which is the same owner as this Roseville and hope they can get feebback, the manager Drukoski ( he tried to hide his name so I can't speel it correctly) i is the same owner as this Roseville and hope they can get feebback, the manager Drukoski ( he tried to hide his name so I can't speel it correctly) is the worst sale manager I ever met. He chased us out today by not wanting to deal with us on the price or making order for us. I was surprised since economy is down, they should value the customers. No wonder the dealer doesn't have good business. He chased out all the customers and just want to get paid for not bringing $$ to the dealer owner?? More
by n1n1
Employees Worked With
Drukoski manager
