Folsom Lake Honda

I don't know about buying a car here, but if you need to have your vehicle serviced, avoid this this place for sure. I'd rather start wrenching on my own Honda after my experience there. Never have met less have your vehicle serviced, avoid this this place for sure. I'd rather start wrenching on my own Honda after my experience there. Never have met less capable people then them. Also definitely not going stand behind their work. Smart money would be to go to almost any other mechanic shop you can find. That's what we are doing now. Don't wait till you are many $$$ in the hole like we are. Just go some where else. More

Daran was great. However, I was trying to let them know before I bought the car. I needed Bluetooth and if I did buy it you could show me how to do it. Well after buy However, I was trying to let them know before I bought the car. I needed Bluetooth and if I did buy it you could show me how to do it. Well after buying it and paying cash they tried to hook the Bluetooth up and it wouldn't work and nobody has called me back. It's been a week. It's bad business practice. A minor feature wasn't a lot of money but it kind of was. I have my own business for 50 years. I know all about it. I know if Darren could have done it he would have but the management no one's called me More

I had a terrible experience here. I went to go to this dealer to gather some information about possibly purchasing a Honda Civic or maybe a honda accord As I have had two honda accord I went to go to this dealer to gather some information about possibly purchasing a Honda Civic or maybe a honda accord As I have had two honda accords in the past that I loved about twenty years ago. I was up front with the sales person and let him know that I'm still in the Explorratory/ research phase of car shopping. I don't know if I want a civic or if I want another type of vehicle. I haven't driven any other vehicles yet. But I wanted to test-drive the base model Civic. I explained we were just looking for an inexpensive commuter car.It didn't need to have all the" Bells and whistles, " but something that was safe, reliable, sturdy, and had excellent gas mileage. I also did not want to have the Turbo engine. He stated that he had a sports trim level that had a aspirated engine. So, I agreed to drive that to see if I liked the aspirated engine and the feel of the way the car drove since they did not have the vehicle with the base model trim package or even in the color that I wanted. But I said I would like to drive the vehicle anyway, because if I don't like the way the vehicle handles and drives then it's a moot point, if the vehicle I'm standing in front of which is bright blue is not the color that I want or if the vehicle that I'm standing in front of has a whole bunch of accessories that I don't want or need. I can always order the correct colored vehicle with the accessories I want later if I like the car, but I do need to drive it first to determine that. Basically.the person took me on a test drive just out of the actual parking lot and down the side street that ran parallel to the dealership.I turned the car around at the end of the culdesac and came back into the dealership. I was literally gone less than one minute; then back into the parking lot. And when I got out of the vehicle. The person tried to get me to come in and start crunching all the numbers for buying the vehicle. This is not the first time that he had mentioned this. In fact, he had mentioned it several times and each time. I kept saying that I'm in the fact gathering stage. I'm not sure if this is the type of vehicle that I want, but I had every intention of getting his card and if after looking at a couple competitors, if I still was interested in the Honda, I was going to circle back and come talk to him. However, he proceeded to berate me because I told him. I used to sell cars before which is true and told me. Then,I should know how this works. And that this is not an amusement park for me to take rides! He screamed this at me. I was definitely shocked. Then he jumped in the car and sped through the parking lot around the corner in the parking lot. Screeching the tires As if to communicate with me non verbally and through his actions to show me how angry he was as he put the car back! I have literally never seen anything like that period it was like a professional adult car sales.Benz threw a literal fit right in front of me and I didn't even know what to say at that point so I got in my car and left. However, I have never been treated so bad in my entire life. I was nothing but up front and honest with him. As to where I was at in my car buying process. I wasn't ready to buy a car yet and I got nothing but high pressure sales tactics and then rudeness when I didn't want to go in and sit down and crunch the numbers to buy the car immediately. so I just want everyone to know. This is not the place to go. They will not treat you with honesty, ethics and integrity. And there will be a more detailed formalized letter to let either the owner of the company know and/or management know. What transpired and this was not just done in front of me either. There is another witnesses. I will let the other person speak for themselves. I will say that their test drive before mine was quick as well. I know because I was in the vehicle. We will send a letter as it was unprofessional behavior to say the least. More