Folsom Lake Ford - Service Center

They did a nice job. They got everything fixed and I am happy. They always do. They got everything fixed and I am happy. They always do. More

The needed repair was completed as expected. Happy with the results and performance so far. Happy with the results and performance so far. More

Every time I visit Folsom Lake Ford, the visit is excellent. That’s why I always drive from Antelope to Folsom. Everyone is so friendly and welcoming and I appreciate that. excellent. That’s why I always drive from Antelope to Folsom. Everyone is so friendly and welcoming and I appreciate that. More

Very happy! Luis was very professional and friendly. God bless you guys! Keep up the good work! Luis was very professional and friendly. God bless you guys! Keep up the good work! More

Good service, communication on what was going on with my vehicle could have been better, but overall my experience was good. vehicle could have been better, but overall my experience was good. More

Although one recall was not addressed due to unavailable parts, my truck was serviced. It runs smother now. As usual, Jaye Ford was exceptional in providing customer service. He facilitated the service and parts, my truck was serviced. It runs smother now. As usual, Jaye Ford was exceptional in providing customer service. He facilitated the service and recall repairs . Jaye also provisioned for me to have a rental. I am fortunate to have him as my service advisor. More

They were easy to work with and very polite. They notified me when my battery came back as bad. They had my car done in a timely manner. They notified me when my battery came back as bad. They had my car done in a timely manner. More

Absolutely lovely! Luis was great! He tried to do absolutely right by me which I feel he did. Always know when I go there I’ll be in good hands. Luis was great! He tried to do absolutely right by me which I feel he did. Always know when I go there I’ll be in good hands. More

Service center at Folsom Ford was GREAT! Took our 2023 Ford Explorer in with a most irratating rattle in the undercarriage with only 7k miles on it. Next day they called and said it was a lo Took our 2023 Ford Explorer in with a most irratating rattle in the undercarriage with only 7k miles on it. Next day they called and said it was a loose strut and was all fixed! More

Excellent service, with timely scheduling and repairs. Staff were kind, helpful and good getting the required work completed. Staff were kind, helpful and good getting the required work completed. More