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Folsom Chevrolet

Folsom, CA

4.6
255 Reviews

12655 Auto Mall Circle

Folsom, CA

95630

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Showing 255 reviews

February 13, 2024

I shopped every Chevy and ford dealer I could find in about a 150 mi radius and Folsom Chevy hands down best from start of this journey till the very end of it for me they were great on every level ask f More

by Jers3423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ace (Andy)
February 06, 2024

Jake in sales and Joseph in finance did an awesome job in getting us the price and payments that we wanted... Just the right amount of pressure to get things done! I will highly recommend this team for your More

by darin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake in sales and Joseph in finance
January 17, 2024

Adam was very nice, provided great insight and Dwight in finance was very bright as well. More

by tjbadwal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
December 04, 2023

Amazing experience and still cannot believe the deal we got, so good bought another vehicle following week. Tremendous staff, treated us like family. Will never go anywhere else More

by mocha22709
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias, Joseph & Will
July 27, 2023

responsive. returned calls. Friendly and courteous. Unfortunately I was looking for a hard to find vehicle and Folsom Chevy was NOT CLOSE for me to visit More

by randcwatson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Shirley
July 26, 2023

Thank you Stephanie for taking care of my Vehicle's needs! I enjoyed the experience provided and will continue to bring my vehicle in for service. More

by ruiz04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie G.
July 17, 2023

So happy I came across the service department at Folsom Chevrolet, they were able to service my vehicle & notified me of a blown motor mount. Will definitely return for service. More

by ruiz04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leticia Sánchez , Sean Sullivan
July 06, 2023

Leticia in service was very knowledgeable and helpful. Folsom Chevy needs more workers like Leticia More

by gothope83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leticia
Jul 06, 2023 -

gothope83 responded

Leticia in the service department is a 5 star all by herself. Very helpful and kind.

April 19, 2023

Dealership added up to $5,000 markup for vehicles that are eligible for the state and federal stimulus. This practice should be prevented or consumers should come together and not support businesses that More

by JJ
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Unknown
October 24, 2021

I have bought several new vehicles from many dealerships and the service here was the worst experience, with Jonathan anyway. I took a work van in to have 4 minor things done, the main issue is the slidi More

by unhappy customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jonathan, Sean Sullivan
Oct 26, 2021 -

Folsom Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Brian Kaestner, General Manager, bk@folsomchevy.com

Oct 28, 2021 -

unhappy customer responded

Brian, turns out you rep lied about a warranty issue. I'll articulate the details in a letter to Chevy, DMV and BBB. If you want to reach out to me feel free, it shouldn't take too long to establish which customer I am.

Oct 29, 2021 -

Folsom Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.